Model essay on summary of bank employees' work

Five articles on the summary of bank employees' work

There are often migrant workers or foreign students in the college to handle personal remittances. Some people don't even fill in the required receipts. They will explain the filling method to them in detail every time, and teach them word for word until they learn to do so. The following is a summary essay on the work of bank employees, which I compiled. I hope it will help you!

Lobby manager is the core of establishing and maintaining customer relationship in business outlets. The work of the lobby manager is the beginning of customers' contact with our quality service, and it is also the first impression of customers on our bank. Engaged in the lobby manager of bank business hall for four years. During my work, I started with combing and perfecting business operation processes and software and hardware service facilities, focused on customers, made a fuss about services, worked diligently in my post, paved the "marketing road" with meticulous service, and actively gave back to every customer around me, so that customers really felt that we were a trustworthy bank. I have accumulated some valuable experience in my long-term work, and I hope to share and communicate with you as follows.

Share one

I remember one day this year 1 month, the whole business hall was crowded with people, and people came to consult wealth management products, change time and get paid in an endless stream. I'm busy too. At this time, the security master brought a customer who consulted financial products. I briefly introduced our wealth management series to him, but the customer was not interested and said that the wealth management products of other banks were good, and he was going to transfer the money to other banks. Thanks to the usual accumulation, I learned about the characteristics of other banks' wealth management products and quickly explained: "In fact, we also have this kind of product you want to buy, and _ _ _ _ insurance is separate from our bank." Our bank has a close relationship with _ _ _ _ insurance company and has cooperated for many years. In addition, we also have products from other insurance companies, such as _ _ _ _ _. I can help you compare and give you more choices. "Then I introduced the products to the customers. Finally, through my efforts, customers chose our insurance products. This incident also reminded me that only by deeply understanding the situation of this industry and competitors can we do a better job in marketing.

Share two

I am in contact with different levels of customers every day, and providing personalized and differentiated services is the "magic weapon" to win the satisfaction of every customer. In one-to-one, face-to-face zero-distance communication, keeping a sensitive response, being good at discovering and capturing customer information at any time and actively understanding customer needs are the keys to success. By providing satisfactory service and introducing products in time, customers will naturally accept and use products. For example, through marketing, more than 50% of customers who come to handle express Huitong business voluntarily sign online banking and self-service terminals; Account opening customers voluntarily apply for savings cards through marketing.

Share three

It is my working attitude to collect data well, turn customers into friends, communicate with customers with sincerity and good attitude, and turn customers into friends. With more and more customers, I pay attention to collecting customer information, establishing my own customer base, establishing "potential customers" information files, recording customers' birthdays and other information, introducing our new products through SMS, and giving them sincere greetings on festive days. In my daily work, I often take the initiative to establish a relationship of mutual trust with customers.

Share four

Once, a female customer took his bank passbook to the bank and asked if there were any government bonds to sell. I warmly received her and told her some knowledge about financial management, including funds, financial management and other products. After listening to this, the customer was very interested, so I asked her to leave her phone number and QQ number, and then I used the internet to exchange financial experience with her and make friends with her. Later, the customer transferred all his deposits of more than 200,000 yuan to the bank at one time, and saved most of them. My concern for customers has brought me trust and gratitude, and my marketing has become relaxed and happy.

The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day something new appears and something new happens, which requires me to change with the situation. Learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve the ability to perform their duties, and cultivate themselves into a comprehensive lobby manager. Over the past few years, I have been working creatively, giving full play to the advantages of the lobby manager in facing customers directly, digging deep into the rich customer resources contained in this position, fully demonstrating the service level and good image of the bank, and consolidating and expanding our customer base. Think about what customers think and worry about what customers are in a hurry. I opened one knot after another with a smile, and solved one "intractable disease" after another with solid professional knowledge, which left a deep impression on customers, won their trust and support, effectively improved their loyalty, and expanded our radiation and influence. Serving customers is also paving the way for yourself. While bringing convenience and friendliness to customers at work, I also get marketing pleasure from it. Know, don't know, many customers have to help me complete the marketing task, and some entrust me to buy funds, wealth management products, etc.

Summary of Bank Staff's Work (Selected Part 2) I was seconded to _ _ _ at the end of 20__, mainly responsible for the network management of production network and non-production network in the whole province. 20__ is a year of continuous learning and growth, which can not be separated from the correct leadership of leaders at all levels and the care and help of colleagues in the department. Personal annual work is summarized as follows.

First, persist in learning and constantly enrich theoretical knowledge to meet the needs of the new working environment.

Because I have worked in grass-roots associations for a long time, I have forgotten the knowledge of network theory. After coming to the information technology department, I put learning first. Through continuous study, combining cases encountered in my work with theories, and humbly asking colleagues in the department, my theoretical knowledge has been greatly supplemented and improved. June, 2000165438+1October successfully passed the national intermediate network engineer examination, which laid a solid theoretical foundation for future work. In the future work, we should adhere to the concept of continuous learning and integration of knowledge and practice, and transform knowledge reserves into productive forces better and faster.

Second, adhere to the post work, assist and participate in various projects.

(a) adhere to the network management work, to ensure the stable operation of the province's production network and non-production network. In order to ensure the continuity and stability of business, the province's backbone networks, security equipment and links are continuously monitored through h3c IMC, IBM Tivoli network centralized management platform and Lenovo Netware centralized security management platform. In the practice of operation and maintenance, the existing processes and schemes are constantly explored and improved. Gradually establish the "_ _ _ _ _ _ _ Rural Credit Network Management Manual" to make the network management streamlined, institutionalized and sustainable.

(two) to participate in the province's non-production network, provincial, prefectural and county backbone network construction. According to the requirements of relevant documents of China Banking Regulatory Commission, Provincial Associated Press started the construction of non-production outlets in the whole province. As soon as I arrive at the Information Technology Department, I will have the opportunity to participate in such a major project, which is both an honor and a challenge. Finally, with the concerted efforts of all the staff in the network center, Qi Xin completed the construction task of non-production network on time. Through this project construction, I have great learning experience in project management, cutting-edge technology, network planning and so on.

(3) Actively cooperate with all responsible departments to complete the online work of all business systems. This year is a year with many projects in the Information Technology Department. During this year, I had the opportunity to participate in the construction of important business system network platforms such as the second generation of Rural Credit Bank, the second generation of People's Bank of China, the second generation of UnionPay, financial IC card, supervision and early warning system and intermediary business platform. Not only greatly improved their practical ability, but also improved the continuity of our important business systems.

(four) adhere to the preparation of the "network operation status bulletin", so that the network management work is implemented. In the network management work, it is found that the network management work in the whole province is easy to find and difficult to deal with; Notification is easy, but implementation is difficult. In order to improve the responsiveness and execution of the province's network management, the province's network operation status is summarized every week and distributed to all the associated press (banks), and the associated press (banks) are urged to deal with the problems and failures in the network operation from the management perspective. Through half a year's observation, the response time of network faults in the whole province has been greatly improved, and the attention of various associations (banks) to existing problems in science and technology has also been greatly improved. The Bulletin on Network Operation will persist as a long-term mechanism.

Third, seriously sum up and find the shortcomings.

In the work, although under the correct leadership of leaders at all levels, with the guidance and help of colleagues, the task of 20 years has been successfully completed, but there are still some shortcomings. In particular, we must overcome the mentality of "being a monk for a day" and "ensuring the harvest through drought and flood", always be full of crisis awareness and do everything conscientiously.

How time flies! I have been practicing in the center for more than a year. I have gained a lot this year. It can be said that this year has accumulated a lot of work experience for me and laid the foundation for my career. It will be a valuable asset in my life in the future. There are also many people to thank here. First of all, I would like to thank the leaders of the center for their concern, which made me constantly change from a fledgling graduate to a bank employee, and even kept on advancing, helping us in work and life, making me feel that the center is a warm family; Secondly, I want to thank my parents. During the time when I left home, my parents' concern and exhortation never stopped and echoed in my ears. It is because of their concern that I feel not far away and not alone. Thank you again for your colleagues. In fact, work is only a small part of our life. After work, we spend more time with our colleagues, eating, drinking, partying, singing and shopping. In this process, we just talk about some funny and strange questions asked by some interesting customers in some places we met today, or play jokes on colleagues or chat some gossip. Even so, we are bound to have all kinds of things. Finally, I want to thank my friends. When I am depressed, I will occasionally complain to them about the difficulties in our business. They will always listen carefully and enlighten you, so that I won't walk into the dead end of my life. I believe that everyone feels the same way as I do at this time, and their hearts are full of too many feelings for the big family of the center. There are too many words to say to the parents and members of this family, but when we leave, many words and images that we thought about before have stopped, and only a thousand words can be turned into a "thank you". I especially want to thank my team leader and my team members, as well as my brothers and sisters in our branch. I really appreciate your company and let me grow and mature.

Finally, on this parting occasion, I wish you all a smooth life and a successful career in the future, become a real ICBC person and make due contributions to ICBC. I also hope that when you succeed, you can think of me and my colleagues, who spent these days in the sun.

A summary of the work of bank employees (selected article 4) Dear leaders:

Hello! For personal reasons, it is a pity to officially resign from the company at this time.

Working in _ _ company is my first job after graduating from college, where I formally entered the society and completed the transformation from a student to a social person. A good start is very important. I am glad that I chose _ _ company as the first work unit to enter the society. During my four years working in the company, I have gained a lot and grown a lot: I thank the leaders of the company for their concern and training, which gave me enough trust and gave me a platform to give full play to my ability; Thanks to all my colleagues for their help and guidance, which helped me get from an ignorant college graduate to today. During more than four years in _ _ company, equal and harmonious interpersonal relationships often made me feel at home, and because of this reluctance, my resignation report was delayed again and again. But I know that all good things must come to an end. After careful consideration, I still want to resign from you for personal reasons.

Working for more than four years, I have experienced several positions such as international cashier, product manager and supervisor. I tried my best to do every job, which was recognized by leaders and colleagues, and I also learned a lot from it. Every time I finish a job that can help my colleagues, I will have a sense of accomplishment, but this sense of accomplishment is gradually disappearing with the change of company culture, and I am also very lost. After careful consideration, I decided to formally resign from the company. After resigning, I may take a break and think about my future: whether to continue working in a bank or to work in an enterprise.

In the attitude of being responsible for the company and myself, I hereby formally submit my resignation to you for your approval. I promise that in the next work handover, I will stand in the last shift to ensure a smooth transition. I can't bear to leave the company and my colleagues who share weal and woe, and I can't bear to be sincere and friendly among my colleagues, and I feel sorry that I can't hear the leaders' inculcation anymore.

Finally, I sincerely wish _ _ company a prosperous business! I wish all leaders and colleagues: health and happiness, peace and happiness!

I am here to convey

Salute!

Resignation:

Date:

Summary of bank employees' work (selected part 5) In a blink of an eye, a year has passed like this, and I still have no feeling about myself. It can be seen that the speed of time sometimes makes people very helpless. However, on the whole, my work in the past year was good. In addition to completing my work well, I also helped my colleagues to do something within their power, so I was praised by the leaders many times, which was the most among all employees in the year-end bonus distribution.

Over the past year, I have been busy in vain, and I have never done anything that is not conducive to my work, nor have I missed any accounts. I listened carefully to the instructions of the leaders and the correct suggestions of my colleagues. I've been doing well.

Over the past year, I have been in charge of and coordinated with many stock rooms, with a wide range of work, heavy tasks and great responsibilities. Because I correctly understood the work arrangements of my superiors, resolutely implemented the financial policies of the Party and the state, and strictly implemented the rules and regulations of the sub-branches, I better fulfilled my duties of administrative and professional technical posts, exerted my leadership, management, organization and coordination abilities, fully mobilized the enthusiasm of employees, and successfully completed the task of managing and coordinating the stock room throughout the year.

First of all, in terms of price

1, implement the reporting system of personal major events and the declaration system of personal income according to regulations.

2, strictly implement and maintain the party's "four disciplines and eight requirements", consciously abide by the "Code of Integrity in Politics", consciously abide by the party's discipline, and implement the party's discipline. Enhance the awareness of understanding and supervision, and actively understand the supervision of Party organizations, party member and the masses. Over the past year, I have strictly observed the party's political discipline, organizational discipline, economic work discipline and mass work discipline. Do not go against the sun, do it yourself; Abide by democratic centralism; Exercising power according to law, not abusing power or neglecting duty; Honest and honest; Manage spouses, children and staff around them, and do not allow them to use their influence for personal gain; Fair and decent employment, no nepotism, graft; Work hard, not extravagance and waste, and be greedy for enjoyment; Be pragmatic for the people, do not resort to deceit, and compete for profits with the people.

3, close contact with the masses, and strive to achieve, safeguard and develop the fundamental interests of the people. I firmly establish a correct view of power, status and interests, establish the idea of serving the people, take the satisfaction and dissatisfaction of the masses as the starting point and the end result of my work, and strive to do practical things and do good things for the masses. 4. In the selection and appointment of cadres, I conscientiously implement the relevant provisions of the Regulations on the Selection and Appointment of Leading Cadres of the Party and Government and the Interim Measures for the Administration of Administrative Personnel, and adhere to the principles of openness, equality and competition.

5. Strictly implement various rules and regulations. I set an example, be strict, adhere to the system of employing people and managing people, guide and educate employees to consciously implement various rules and regulations of the branch, and establish a good fashion of loving their families and jobs.

Second, in terms of performance.

I have clear working ideas, planning, forward-looking and leading; Actively explore, often put forward reasonable suggestions and be adopted, and complete heavy tasks and other tasks assigned by leaders; Pay attention to working methods and have high efficiency; Can finish the work assigned by the leaders on time or ahead of schedule, with outstanding achievements and good results.

In foreign exchange management, on the basis of investigation and study in the first half of 20__, I analyzed the problems of more foreign trade companies in our county, a substantial increase in foreign exchange receipts, a large amount of exports, a small amount of foreign exchange receipts and a low write-off rate, which had necessary risks. At the executive meeting of the sub-bureau, I put forward the idea of strengthening the management of verification of export proceeds and preventing the risk of verification of export proceeds from the source, which was adopted by the executive meeting. Immediately, the Ministry of Foreign Trade formulated the "Relevant Provisions on the Administration of Verification Forms of Foreign Exchange Receipts of Foreign Trade Import and Export Enterprises", and adopted measures of differential treatment, classified management, and keeping pressure, so as to strengthen the management of verification forms. It also organized a situational questionnaire survey on foreign exchange demand of some foreign trade enterprises, formulated the Guiding Opinions on Further Supporting Foreign Trade Exports, and put forward six window guiding opinions for designated foreign exchange banks in the jurisdiction. In addition, it also organized an investigation on the operation of some private enterprises, analyzed the problems existing in the operation of private enterprises, and put forward measures to strengthen the management of verification of export proceeds of private foreign trade enterprises. Thus, it has promoted the virtuous circle of foreign trade enterprises in our county in receiving orders, exporting, collecting foreign exchange and writing off.

In the process of making the selection and appointment plan for middle-level cadres in sub-branches, I proposed that we should adhere to the principles of openness, equality, competition and merit-based, insist on selecting people with good work style, and advocate that the selection and appointment method of middle-level cadres should be changed from "horse racing" to "horse racing", so that the skills of talents can be displayed and the age condition should not be set too low. My opinion was finally adopted by the Party branch.

Third, in terms of morality.

Adhere to the advanced nature of party member, with strong discipline, political discipline and organization, conscientiously implement democratic centralism, take the overall situation into account, obey the division of labor, and bravely shoulder heavy burdens. Respect the top leaders, unite with the members of the leading group and the broad masses of cadres and workers, have a correct ideological style, have a solid work style, dare to adhere to principles, be concise and pragmatic, be proactive, earnestly perform their duties, adhere to administration according to law, take charge of and coordinate the work seriously, vigorously support the work of the top leaders, and promote the smooth development of the "three hospitals" construction of sub-branches.

Fourth, in terms of energy.

Familiar with and master the national financial policies and regulations, and can be implemented in combination with the actual situation; Better coordinate all aspects of the relationship, fully mobilize the enthusiasm of employees, and complete complex tasks; Strong written expression ability, high writing level and strong oral expression ability; High level of cultural knowledge, strong level of professional theory, with the basic skills needed for their jobs; Be able to find problems through investigation, sum up experience and make suggestions, and have the ability to handle and solve problems independently; Rich work experience and wide knowledge.

Over the past year, he presided over the symposium on foreign exchange management of financial institutions in the jurisdiction and the scenario analysis meeting on economic and financial operation, and coordinated the county government to hold the symposium on treasury work. The above-mentioned meetings studied the relevant financial principles and policies, conveyed the "one regulation and two policies", foreign exchange management policies, financial macro-control measures, account management, cash management and treasury management regulations to the financial institutions and relevant departments within their jurisdiction, informed the relevant work scenarios, analyzed the existing problems, and put forward suggestions for improvement, which better played the role of monetary policy transmission and window guidance of grassroots people's banks.

Fifth, in terms of diligence.

I have a strong sense of professionalism and responsibility, work hard and devote myself to my work; Serious work, positive attitude, firm attitude, courage to shoulder heavy burdens, dare to take responsibility, regardless of personal gains and losses; Diligence, earnestness and hard work; Never be late or leave early for no reason. Over the past year, I have basically no work leave, and I have been on duty and worked overtime more often on holidays. I insist on participating in overtime work in the business department at the end of each month, coordinating related work and reviewing related reports. Because of my busy work, I gave up many opportunities to be invited to participate in national academic exchanges and study abroad.

Generally speaking, over the past year, under the leadership of the branch party group, I have been strict with myself according to the standards of leading cadres in party member, strengthened my political belief, strengthened my study of political theory, laws and regulations and financial knowledge, changed my work concept, improved my work style, adhered to honesty and self-discipline, consciously abided by discipline and law, and earnestly performed my duties.

In the coming year, I will not relax. I will only work harder, sum up my shortcomings and advantages in the past year, and figure out how to work in the new year in order to work better and do better.

Banks are the lifeblood of China. Only when the bank's work is done well can the accounts of our country be complete and clear, and the country can develop better. That is, every bank employee needs to make every account clear and make due contributions to the economic development of our country!