Vanke Service employees brutally demanded water bills. What was the final result?

Topic background

It is indeed more convenient to live in a community because the community collectively supplies power, gas, heating, and water. But we have to recharge a certain fee to pay for usage. Sometimes you may forget to add money to your card due to carelessness. At this time, property management personnel will come to collect and make demands. But if it is not handled well, it will be another battle between the property owner and the owner.

In a community in Guangzhou, two Vanke Service employees had a quarrel with the property owner during a door-to-door visit. One of the property managers spoke savagely and aggressively. When the incident was uploaded online, people started talking about the property management's overbearing behavior. At this point, the property management apologized for the rude behavior of its employees.

How can owners remain friendly when communicating with property owners? Both parties should maintain high-quality communication.

I believe that the relationship between community owners and property management is not hostile. Only if there is a tacit cooperation between the two can the community environment be better maintained. The nature of the property setting is to serve the owners. Service should not be performed with a condescending attitude. At the same time, negotiation is indispensable between the two. During negotiation, attention should be paid to communication methods. If one party has a bad attitude, it may lead to disagreements and breakdown between the two parties. Therefore, both parties should conduct high-quality communication to better improve efficiency. Everyone performs his duties and performs his duties.

Community environmental maintenance cannot be separated from the joint efforts of both parties. If the two sides are always in a state of hostility, the community will definitely not be peaceful. Therefore, both parties should perform their respective duties. Community residents should actively cooperate with the property management and complete the payment of various fees in a timely manner. The community property management should not shirk their due responsibilities. When community owners request help, they should respond actively. What if the relationship between the two parties cannot be eased?

If the ways and attitudes of both parties are compatible. The residents of the community should promptly contact the property management management and request that relevant personnel be re-sent to provide services. There is no need to start a long-term struggle just to get angry.