How to be a property manager without experience

Inexperienced property managers should pay attention to their work and do a good job of coordination from the perspective of the owners.

From the perspective of the property service company, the property service company will hope that the property manager can receive the property fee collection rate of 100%; Therefore, an important task of a good property manager is to improve the collection rate of property service fees as much as possible; From the owner's point of view, the owner hopes to enjoy more services of the property.

The main job of the property manager is to communicate with the owners (customers of the property). Without experience, you can carry out daily work according to the work content conveyed by the property management company, and at the same time follow up the warranty or reaction problems of the owners in time, visit customers regularly, coordinate all aspects from the customer's point of view, and strive to improve customer satisfaction.

Basic conditions for becoming a property manager

1, pleasant: affinity is an important element of successful interpersonal communication. When writing good wishes on your face, a sweet smile can sometimes shorten the distance between people and win the favor of guests and friends.

2. Proper manners: Elegant manners are politeness and self-display; Proper manners not only reflect well-trained, but also reflect the quality and style of service.

3. Kindness and friendliness: In a modern city, towering skyscrapers have opened the distance between people, but kind and friendly care can break the ice between people. In the process of interpersonal communication, sincerity and friendliness are always as bright and warm as the winter sunshine.

4. Politeness and enthusiasm: Politeness is the restraint and norm of interpersonal communication, and enthusiasm is a strong emotion that infects others, cares for others and shows self-charm. Good manners and positive enthusiasm for life will undoubtedly help to get along with others and establish friendship.

5. Positive attitude: The "property manager" should always maintain a positive attitude in psychological training, and always tend to be creative rather than conservative, optimistic rather than pessimistic, hopeful rather than desperate, action rather than fantasy, innovation rather than constancy.

6. Humor: A positive attitude and flexible expression are the art of language. People with a sense of humor have affinity, and witty conversation is also very important in social interaction.

7. Loyalty and pragmatism: Being loyal to one's duties, diligent and pragmatic, sincere and upright is an important way for a housekeeper to win the trust of business owners and an important part of his professional ethics.

8. Exquisite business: The job of "property manager" is not only for "people" but also for "things", so the successful shaping of the housekeeper is a project with both internal and external cultivation and both form and spirit. Exquisite professional standards are undoubtedly the premise for housekeepers to be competent for their work and best practice their duties of "doing things" with others.