Why can't I get short messages abroad?

If you have enabled the international roaming function, but you can't use it when roaming internationally, there are generally the following reasons:

First, some countries or regions have different network standards and frequency bands, so it is necessary to replace appropriate mobile terminals to use the international roaming function;

Second, the mobile phone is set to automatically select the network, and no operator can be found to cooperate with our company. You can manually select a network by changing the setting to "Select Network Manually".

If the above problems still cannot be solved, you can call the international roaming customer service hotline+8618618610010 for free service feedback (free only when you call with our mobile phone).