What if the US group rider doesn't take the order?

1. What if the US rider doesn't take the order?

1. First, check whether the merchant placing the order is more than two kilometers away from the receiving address, and the distribution distance of the general merchant is only less than two kilometers.

2. If it is a long-distance delivery, there will be no rider to take the order. It is recommended to choose a close-range merchant for delivery.

3. If the distance is close, you can choose to pick up the goods at the store.

If there is no rider to take the order, the key point is to deal with it: contact the customer first and look at it from the perspective of customer banquet and sales. By the expected delivery time, the food has not been received, and no telephone/SMS communication has been received. It is reasonable for customers to apply for cancellation of orders. Because no rider took the order, he rashly chose to pick it up at this moment, which also led to the result that the merchant finally could not get the order payment.

There is a small step to solve this problem, that is, before you choose to pick it up yourself, contact the customer in advance, explain that there is no rider to take the order, and ask the customer if he is willing to wait for the time required for the merchant to deliver the goods by himself.

1. Result: If the customer expresses willingness to wait, then Boss Chen chooses to deliver the goods himself, and the order can be completed normally.

2. If the customer in Lu Hongguo says that he doesn't want to wait, then the boss Chen Can suggests that the customer cancel the order now and the platform will refund the customer. Subsequently, the boss Chen Can initiated an order payment application through the background and selected "Logistics Reason".

As a result of these two treatments, the loss of Chen Can, the owner, was minimized. /c 995d 143 ad 4 BD 1 13 af 427 da 148 AFA 40 F4 AFB 0592？ x-BCE-process = image % 2f resize % 2Cm _ lfit % 2Cw _ 600% 2Ch _ 800% 2c limit _ 1% 2f quality % 2Cq _ 85% 2f format % 2Cf _ auto