Sales SMS

1, and the punishment is to seal up the account;

As a seller, there is no right to maintain and no rules to protect the rights and interests of sellers. There is something wrong with your description. The buyer can't "click on the refund application again" after confirming the receipt. After the buyer confirms the receipt of the goods, he can only initiate a refund through the after-sales entrance.

At present, you can only give the buyer a refund, because you didn't make any complaints and evidence after the buyer initiated the rights protection. No matter what reason you have, as long as you don't respond within the certification period, Taobao will ask you to refund the buyer, otherwise you will be punished.