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Is there a bus service hotline in Zhengzhou? how much is it?
In 2003, in order to further improve the service level and provide passengers with multi-level and all-round services, the bus company tried to take high-quality customer service as a breakthrough, and set up Zhengzhou bus customer service center on July 26 of that year, using unified telephone number: 037 1-6388 1333 and various service modes to provide citizens and passengers with 7: 00-26543.
In April, 2005, in order to make it convenient for passengers to inquire about bus information in time, understand bus dynamics and call the bus hotline quickly, the customer service center expanded and upgraded the system while providing uninterrupted service, and the number of manual seats increased from 6 to 10, which greatly improved the work efficiency.
At present, the customer service center is an organization that provides all-round personalized services by using modern communication technology and computer network technology, integrating manual seating, automatic voice response and short message service.
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