What should I do if my mobile phone can't receive information when I log in on qq?

1. The computer can receive qq, but the mobile qq can't receive messages. What happened?

If you use a mobile phone,

1. If mobile QQ can be online, open the settings of mobile QQ.

2. Select "Allow mobile phone and computer to surf the Internet at the same time" in the "Security and Privacy" option of mobile QQ.

3. In the "Message Notification", check whether the message content displayed in the notification is closed.

If you use a computer

1. Open the main panel and find three horizontal icons in the lower left corner of the main panel.

2. Click Tools in the pop-up menu to find Information Manager. Click Open.

3. Received a message in the information manager of the mobile phone.

2. Computer qq can't receive messages, but mobile QQ can.

When Tencent compiles the code language in the qq server source code, there are two ways to send it. The first way is to send it to your mobile phone. The second one is sent to the computer client. If the computer port is not displayed online, the system will automatically send it online in the first way by default, that is to say, to the smart phone, so you can't receive information on the computer.

If the Tencent qq software writer writes the language code as "mobile phone and computer client" and sends information at the same time. In this way, both the mobile phone and the computer can receive the same information at the same time, but this situation is not safe. Therefore, Tencent believes that the mobile phone client should be the owner of this button, so it can only be set first.

In addition, there is the problem of network speed. If the network speed is too slow or the network is suddenly disconnected, you can't receive the information. Check the network and refresh the page.

3. I can't get qq messages from my computer on my mobile phone?

You need to synchronize QQ chat records, so that no matter where you open QQ, you will see the previous chat records.

The method is as follows:

1, open QQ chat software;

2. Just find a QQ friend and open the chat dialog box;

3. After the dialog box opens, click "Chat Record";

4. There is "Enable message record synchronization" at the bottom of the chat record page, just click it;

5. Read the instructions, then tick Agree to this agreement, and then click "Enable message record synchronization";

6. The premise of all this is that this QQ number must be bound to the mobile phone first, because the last step is to input the verification code received on the mobile phone.