Way of speaking: Don't offend your boss easily.

Words: Don't offend your boss easily. 9. Don't offend your boss easily.

No matter who is right or wrong, offending the boss is not a good thing from any angle. If you haven't thought about changing jobs or quitting, try not to let your relationship with your boss get deadlocked.

One sentence makes people laugh.

Ji Xiaolan served as a bachelor's attendant after Jinshi, whose main task was to accompany Emperor Qianlong to study. One day, Ji Xiaolan got up early and waited in the palace for a long time, but the emperor didn't come. He joked with people who came to learn from Emperor Qianlong, saying, Why hasn't this old man come yet? Who knows, the words sound just fell and I saw that Gan Long had arrived. Because he didn't bring his entourage, he wore casual clothes today, so he didn't attract everyone's attention.

When Qianlong heard Ji Xiaolan's words, he was very unhappy. His face turned black and his beard shaved. He asked loudly, how to explain the word old man? Master Ji?

Seeing this scene, people nearby couldn't help secretly worrying about Ji Xiaolan, but Ji Xiaolan knelt on the ground unhurriedly and said slowly: Go back to the emperor, live a long life and call him an old man, stand tall, and parents call him a son, so he calls him an old man. Hearing this flattering explanation, Gan Long turned anger into joy.

Ji Xiaolan inadvertently said a word and offended Emperor Qianlong. Fortunately, Ji Xiaolan learned a lot. He was able to use the meaning of songs tactfully and directly, and skillfully interpreted the word "old man" who was disrespectful to Qianlong as a vast, indomitable spirit and a land of parents, thus saving the day.

In life, you will often encounter such a situation. If you offend your boss because of careless words, you should learn to be flexible and try your best to save the situation.

Jump in one word.

WU GANG is an employee of an automobile maintenance company. One day, the manager called him to the office and said to him very seriously: Xiao Wu, you are the technical backbone of the company, but recently a customer called to report that the car you repaired always broke down. Can you tell me why?

There is no reason, but those customers are too picky! WU GANG said coldly.

I admit, some customers are very picky, but not all customers are. Now almost all the owners of the cars you are responsible for repairing are complaining about you!

Then let them complain, I'm not afraid! WU GANG said, ready to leave.

Xiao Wu, I think you should calm down, reflect on your work attitude and see if the problem lies with you or your customers. The manager warned.

Manager, once again, there is nothing wrong with my work attitude. The problem lies with the customers.

Well, since you think so, you'd better find another job with your good work attitude!

What's the big deal? I can find a job anywhere. WU GANG left the manager's office angrily.

However, this job is not as easy to find as WU GANG thought. Half a year later, he is still busy submitting his resume in the talent market. This is all because his remarks are too extreme.

When you get along with your boss, the most terrible thing is that you lose control of your emotions and say something too extreme and there is no room for it when you are impulsive. These words can easily annoy the boss and hurt yourself. Therefore, in front of your boss, you should keep a clear head, let yourself calmly deal with it, and avoid making false statements.

guide to action

In the process of getting along with your boss, it is extremely important to know the art of speaking. If you are not careful, you may offend your boss and make yourself more than one bargained for. The appearance of these situations may imply that you have offended your boss: you are no longer assigned more important tasks, especially challenging tasks, or invited to attend office meetings commensurate with your position. At this time, it is necessary for you to actively improve your relationship with your boss.

The following suggestions can help you save the unfavorable situation after offending your boss:

(1) Don't tell your colleagues about your difficulties easily. After offending the boss, many people are often willing to tell their colleagues about their difficulties in order to gain others' understanding. This practice is often harmful. If the boss is at fault, colleagues are not good at it; If it's your own fault, they can't bear to say it again. People with ulterior motives will give feedback to your boss after embellishing, deepening the rift between you and your boss. Therefore, the best way is to clearly sort out the crux of the problem and find out the appropriate solution, so that you and your boss can have a good start.

(2) Take the initiative to find a suitable opportunity to communicate with your boss. It is best to take the initiative to bridge the gap with the boss. If you are wrong, you should have the courage to admit your mistake, explain it to your boss, and show that you will learn from it, hoping to continue to get the boss's attention. If it is the boss's fault, you can communicate your ideas with the other party in a euphemistic way at an appropriate time. You can also ask your boss to forgive you for your impulsive or thoughtless behavior. This can not only achieve the purpose of mutual communication, but also provide them with a decent step, which is conducive to restoring a good relationship between you and your boss.

If it is because of some misunderstanding, you should take the initiative to explain the problem clearly. Once, Zhang Ming told his colleagues that the boss was a robot, and the boss found out. So, Zhang Ming quickly looked for an opportunity to explain and apologize. I'm sorry. I regret it now. But I use this word for no other purpose. Zhang Ming explained to the boss that I used the word robot just for a joke. I think the boss is a little distant and numb to us. Therefore, the word robot is just a simple way to describe my feelings. The boss was deeply moved by Zhang Ming's reasonable explanation and self-criticism. He even issued a statement immediately, saying that he should be considerate and be a reasonable person.

(3) Use some relaxed occasions to show respect to him. Even an enlightened boss attaches great importance to his authority and hopes to be respected by his subordinates. Therefore, after you have a conflict with his boss, you might as well say hello and propose a toast to him in some relaxing occasions, such as dinner and social occasions, to show your respect for him, and his boss will certainly keep it in mind to eliminate or dilute his hostility to you.

(4) After doing something wrong, make a profound review and show your determination. If a subordinate does make a mistake, he must not be ashamed to see the leader again, or be afraid of being reprimanded again, but should make a profound review afterwards and show his determination. By doing this, you mean that you have not ignored the words of the leader, and you have self-reflection and hope to have a chance to correct it. Of course, most bosses will not get angry twice because of the same question, but will become more tolerant and generous because of your active review. The leader will say: Actually, I had a bad attitude yesterday, so he won't be hard on you.

(5) Even if you want to explain, you should apologize first. For example, if you are late, the boss complains discontentedly: Why are you late? At this time, you just need to say: I'm sorry. Don't rush to explain. After half an hour or so, when the boss's mood is stable, ask the boss to forgive me frankly: I'm late because the boss's reaction on the way will definitely be different. He may say: Don't do this next time.

Way of speaking: Doing business requires honesty.

Way of speaking: Doing business requires honesty. As we all know, business needs to be smart, but smart is not the same as cheating. Looking through business history, I really survived; In the past, none of the time-honored merchants survived by cheating for a long time. What is certain is that they all emphasized L integrity.

One sentence makes people laugh.

When Li Ka-shing first founded Changjiang Company, due to lack of funds and equipment, the production scale was seriously hindered. At this time, an unexpected opportunity came to him.

A European wholesaler saw the samples brought by the salesmen sent to Europe from Li Ka-shing and became interested in the plastic flowers of Changjiang Company. He immediately flew to Hong Kong and made a field trip to Changjiang Company.

While looking at the samples, the wholesaler praised Li Ka-shing: it is indeed better than Italian products. I have been to several places in Hong Kong, and I expect you to have complete styles, high quality and good quality.

Then, he asked to visit the factory of Changjiang Company. When he arrived at the factory, he was very surprised that such beautiful plastic flowers were produced in such a humble factory. Wholesalers are quick to talk, saying: We have long been optimistic about Hong Kong's plastic flowers, both in quality and variety, which are at the advanced level in the world, but the price is less than half that of European and American products. I'm determined to order plastic flowers from Hong Kong, and I hope to order them in large quantities. But I also see that your existing production scale can't meet the quantity I need at all. With all due respect, Mr Li, I know you have some financial problems. But your high-quality products really attract me, so we can do business first, but you must find a powerful company or individual to guarantee it.

However, after many hardships, Li Ka-shing still failed to find a suitable guarantor. Li Ka-shing decided to take one last chance.

This morning, it is already the day for European wholesalers to leave. Li Ka-shing hurried to his hotel and invited him to the coffee shop for morning tea.

Li Ka-shing silently took out nine samples from his bag and put them neatly in front of the wholesaler. Yesterday, he and the designer stayed up all night and rushed out these 9 samples overnight. He hopes to impress the wholesaler with samples and conclude the business. If not, give it to him as a souvenir and strive for the next cooperation.

Li Ka-shing nervously looked at each other's reaction. It can be seen that the wholesalers are very satisfied with these samples. After a short silence, the wholesaler spoke: Mr. Li, these nine samples are the best I have ever seen, and I can hardly find any faults. Mr. Li, we can talk about business.

According to the prior agreement, Li Ka-shing has no credit guarantee from any company or individual at this time. In desperation, Li Ka-shing can only tell each other: Thank you for your love for our samples. The energy and time that my designers and I have paid have not been in vain. I think you must know what I'm thinking. I really hope to do business with you, sir. However, I have to tell you frankly that I really can't find a reliable manufacturer to guarantee me. I'm very sorry!

The wholesaler looked at Li Ka-shing with bright eyes. He seems to have anticipated this long ago and didn't react much.

Perhaps, the wholesaler already has an order in mind, depending on the young man's next performance.

Therefore, Li Ka-shing continued with a confident and persistent tone: Please believe in my credibility and ability. I am a self-made small business owner, and I have a good reputation among my peers and related enterprises. I have developed to such a scale by my own efforts and the help of my colleagues and friends. Sir, you have inspected my production scale and workshop, so you probably won't doubt the management level and product quality of our company. Therefore, I sincerely hope that we can establish a cooperative partnership, which will be a long-term cooperative relationship.

Li Ka-shing's heartfelt words touched the wholesalers. He said: Teacher Li, the principle you follow is also the principle I follow. The purpose of my coming to Hong Kong this time is to find honest, reliable and mutually beneficial long-term partners. I know what you care about most is the guarantor. I'll tell you frankly that you don't have to worry about this anymore. I have found a guarantor for you.

Li Ka-shing paused, wondering what the wholesaler was saying. What is the reason for the other party to find a guarantor? The wholesaler smiled and said, this guarantor is you. Your sincerity and credit are the best guarantee.

Both of them were amused by this humor. Li Ka-shing's nervous mood was completely relaxed.

The two sides quickly signed the first purchase and sale contract. To Li Ka-shing's surprise, the wholesaler offered to pay the payment in one lump sum, which shows that he has full trust in Li Ka-shing's reputation and product quality.

Being a man needs honesty, and doing business should be based on honesty. Others will be willing to cooperate with you because of your sincere words and deeds, noble professional ethics and good reputation. Customers will be moved by your integrity and will be willing to come. Only in this way can you dig out all the money around you and have a long-term money path.

Jump in one word.

Wang Dong is a salesman of a famous air-conditioning factory. For two months, he hasn't sold any goods, which is the first time in his sales career. He is also the last in the company's sales record. One day, he secretly vowed that he must sell an air conditioner today or resign.

In this mood, he knocked on the door of a family.

Hello, can I have a few minutes of your time? I'm an air conditioner salesman. The manufacturer held this activity, and the price reduction of air conditioners was as high as 200 10. If you are interested in buying air conditioners, this is a great opportunity.

The hostess showed interest and said, Really? I want to buy an air conditioner, but mine just broke down.

After some detailed introduction, the hostess still hesitated: Is this really the biggest discount? I heard that another brand of air conditioner is also engaged in activities. They are buying an air conditioner and giving away a microwave oven. Why don't you do this? I think I'd better buy that.

Dong Wang thought the hostess's words were a bit outrageous, so she wanted to make a joke, so she smiled and said, Well, if you buy our goods, we can give you a microwave oven!

When the hostess heard this, she believed it. She immediately called Wang Dong's factory and asked, If I buy an air conditioner in your company, can I get a microwave oven? Your salesman told me.

Wang Dong's factory denied it. As a result, it is conceivable that the hostess didn't buy an air conditioner.

Moreover, after Wang Dong returned to the company, the company leaders thought that Wang Dong's irresponsible commitment to customers was damaging the company's reputation and severely criticized Wang Dong. Since then, this incident has become a negative teaching material for the company to teach other employees.

It has become a habit for some people to write bad checks. Well said is another story. If you always write bad checks to customers, there will be no problem in this line and that line, and if you don't put them into practice, you will lose the trust of customers. Without the trust of customers, it is naturally impossible to do business.

A bad check is an integral part of personal credit. Once you write it, you can't cash it, which will inevitably reduce your credibility. Therefore, it is better to write less bad checks.

guide to action

Li Ka-shing once said: Without credibility, no matter how clever a businessman is, nothing can be achieved. Many people think that lying, boasting and other means are worth using in business, and even think that these are necessary. Therefore, the merchants cover up the shortcomings of the products, but speculate on the advantages. As everyone knows, this strategy of earning wealth by cheating will expose you sooner or later!

Honesty is a virtue, but some people often make irresponsible promises in business, but rarely keep them, leaving a bad impression on others.

Don't make promises easily in business. Once you make a promise, you must keep it. You should give people the impression of keeping your promise, so that your products will be popular. If you say you want to do something, you must do it; If you can't do it, feel that it's not worth the candle, or don't want to do it, don't promise others. You can find all kinds of excuses to refuse, but never say: I'll try. If you say try and don't do it, then you give the impression that you tried and failed.

To tell the truth, you must keep your promise, which seems simple, but it is quite difficult to do. As long as you are slightly negligent, you may not be able to keep your promise. Sometimes you think that others may not need your services. If this idea of self-consolation is discovered by others, it will make others think that you are a lazy person. Moreover, you may be lucky enough to think that others can forgive yourself. Your laziness is obvious to people.

So, don't make promises easily. If you make a promise, you must keep it. If you can keep your promise at any time, customers will be moved by your attitude. They think you are a trustworthy person, so they will trust and rely on you, and you will be invincible in your work.

Whether in life or at work, the better your credit, the more successful your product promotion, the more customers you deal with and the better your promotion.

Classic quotations from Cai Kangyong's way of speaking.

When sending a message or email, write the name of the other party; Americans have a survey, saying that the favorite words of ordinary people are the words in their own names; Don't send holiday greeting messages without each other's names in groups;

You can't treat people who are important to you as abstract nouns with vague faces. Classmates, colleagues and friends will not be regarded as an abstract noun without a name, just deal with it;

Chatting with an ideal atmosphere actually pursues the same important thing: everyone has the opportunity to talk about their own affairs and listen to others' affairs. Ideally, fast songs and slow songs should be properly staggered, the topic is funny, and the topic is revealed, which will definitely be an unforgettable party;

You don't have to take money to entertain guests, and the extra money is about 60 cents;

If you care about someone, you will find a topic to talk to him and let him talk; I believe that speaking is a human instinct and a way of life that primitive people began to rely on;

The so-called hospitality is nothing more than caring for your guests, giving them food and drink, and giving them a chance to speak. He will find an opportunity to say what he wants to say, as long as you give him such an opportunity to stay up all night at three o'clock;

Speak your own words in the way you feel, and don't be lazy to rely on the routines of everyone in your industry; Even if it is not smooth, it doesn't matter if it is not expensive;

Talking is nothing more than expressing yourself and impressing others;

Say a lot, or keep saying, it is better to say what you have done;

Language exists because you can communicate with others. Unfortunately, so many people only care about their own language and don't care about others; I think the most beautiful time of language is when we feel that we need each other through language.

Pay attention to the order of speech, grasp the attitude, others do not exist is to serve you;

If you are afraid of silence, please don't put pressure on yourself and don't force yourself to find a topic at any time. Please give priority to music; (Don't talk nonsense just to talk)

Sometimes, silence is richer and more memorable than inverse ratio chatter;

Everyone likes others to identify with themselves; When you disagree with each other, you don't have to force them to admit defeat and mistakes. You can keep the text and gently remind;

If a person can look at each other in his eyes and put them in his heart, even if he only maintains a meal in this state, he can make the other person feel valued, such as a spring breeze;

When the other party raises a topic that he doesn't want to pick up at all, there is no need to resist it in a hurry, but simply connect the topic that the other party is keen on to a very life direction.

If the topic is stuck, change the topic and don't fall in love with the stack;

If you make the other person laugh happily three times in two hours together, the other person should never remember that you mentioned several boring topics;

The more specific the question asked, the more labor-saving the person who answers it;

The way to ask questions can be to ask two or three specific questions, such as true or false questions or multiple-choice questions, find out the scope that the other party is interested in talking about, and then ask questions with application questions;

The truth of this world: everyone lives in his own world; When chatting, everyone wants to talk about their feelings;

Don't ask others some sharp questions too rudely, but try to understand each other's situation through conversation;

Moderate provocation can definitely make the conversation warm. Because everyone wants their opinions to be taken seriously and discussed, instead of being perfunctory and nodded by a completely unprincipled person;

If you don't want to talk simply, you should avoid mines: first, the other party is prone to difficulties and it is not convenient to tell unfamiliar people; Second, it is easy to make the other side stand tough and easy to argue when speaking;

When chatting with friends, the conversation is in-depth and interesting;

Don't quote figures stiffly, it's hard for others to remember;

Chattering and eloquence are completely different; Leave some space for the listener to digest when speaking;

If you are used to hiding the explosion point at the back of the story, the person who may listen to you may have to go to the toilet before long;

Humor and jokes are two different things;

Jokes are not everything. If conversation needs a panacea, interesting stories should be much more effective than jokes.

Learn to repeat the key words in each other's sentences in time;

The best questions, the questions that are most likely to make the other person say continue, are mostly these: Why? How did this happen? Really? I don't even know; then what What happened afterwards? I see!

As long as the other party gives their names when they meet for the first time, you should also give your names;

Appreciate and observe the most desired part of each other;

There is an account between people, but everyone's calculation method is different;

The most useful principle is that the speaker should put himself in the position of the audience.

Of course, a younger generation can adjust their mentality to their elders and regard their pleasure as fun;

People who will complain to you are people who treat you as an equal and are willing to make friends with you;

If you meet someone with a clear love and hate, you are required to stand on the same front with him, and you can only let the other person vent their dissatisfaction; But you should control it, don't embellish it, and don't exaggerate to attack others in order to please them;

As long as you try to ease the other person's emotions, the other person is more likely to treat you as a friend, but you won't say a lot of things you shouldn't say, which will become a handle for him to gossip in the future;

Hearing a bad topic is like silently smelling someone put one; Like a fart, you don't have to hold on to it or get to the bottom of it. Just smile and let it disappear.

If everyone is having a good time, you have to go first. There is really no need to tell everyone that you have to go first.

Leave the room first and report to the host quietly. It is enough for a close friend to say it again. If you want to leave, don't disturb everyone;

When you ask someone for help, the key is to accept it. Don't throw the whole thing at each other at once, so it's easy for them to run away with a bang; It is best to disassemble the things that need each other's help into very specific ones;

The first move to apologize is to preempt others, and praise them as soon as you open your mouth; Describe the other person as the most considerate, generous, generous and joking. Next, of course, try to show how far you are from each other's level. The other side is in the sky, and we are underground. The other party is Phoenix, and you are the best;

A more useful way to apologize is to filter out your mistakes and troubles first, then think about what remedial measures can be taken, and then bravely explain to the other party what mistakes you have made, and how much trouble and trouble this mistake has brought to the other party, and then, of course, wait to be scolded; When the other party scolds to a certain extent, then put forward your solution;

Others scold you, you scold back, this is called a quarrel; When others praise you, you return a compliment, which is called socialization;

Don't give up your feelings easily

Don't give up your feelings easily, everyone will feel distressed; Don't make an impulsive decision, you will regret it all your life. Maybe just break up and never see you again; Maybe only one initiative can save regret.

There are no feelings that don't quarrel in the world, only hearts that refuse to tolerate; There is no one in life who will not be angry, only an unforgivable heart.

Emotion is not a game, and no one can afford to hurt it; The human heart is not steel, and no one can afford it.

Good fate depends on sincerity; True feelings, what you want is never to give up.

People who love you are unwilling to hurt you; People who hurt you don't love you.

Whether you are important in other people's hearts or not, you can feel it yourself. The so-called gorgeous turn has feelings that others can't understand.

When you are traveling, many people are willing to accompany you, but few people can accompany you for a lifetime.

Who is waiting silently, who has never gone far, who can always be by your side.

In this world, don't expect everyone to be nice to you. You will never meet a few people who are kind to you in your life.

There is only one heart, and not many people can take it to heart. Feelings are like this. It is really hard to have you in my heart all the time.