What should I do if ABC's mobile banking face recognition fails?

If face recognition fails, the customer is advised to check whether the network connected to the mobile phone is unblocked. It is possible that the face authentication failed because of the bad network. You can change to a better network connection, and then re-verify facial recognition.

It is also possible that the cell phone signal is not good, and the customer can try again in a place with good signal. Moreover, it may be that the environment for face recognition has backlight or insufficient light. It is recommended that the customer go to a well-lit place to re-verify.

In addition, it is also possible that the customer has bangs or wears glasses that cover his face. Customers can comb their bangs or take off their glasses to make sure their faces are unobstructed before trying again. Of course, it is also possible that the customer did not follow the prompt to make the specified action or say the specified password, and the customer should carefully follow the system prompt when trying again.

If it is really not possible, customers can bring personal ID cards, proof of residence, proof of economic income and other related materials to the offline outlets of the Agricultural Bank of China for processing.

Mobile banking, also known as mobile banking, refers to the use of mobile phones, PADs and other mobile devices to realize the docking between customers and banks, and to handle related banking business or provide financial services for customers. Mobile banking is not only a product, but also a channel, which belongs to the paradigm of electronic banking.

Theoretically, except cash business, the counter business of banks can be moved to mobile banking. The functions of mobile banking are divided into standard functions and extended functions. Inquiry, transfer, remittance, payment and temporary loss reporting are standard functions. Extended functions are developed on the basis of standard functions, such as fund management, commercial payment, online shopping and so on.

The provision of extended functions is inseparable from the support of the bank background. These expansion functions of small and medium-sized banks are generally weak, far behind state-owned banks and national joint-stock commercial banks.

Domestic banks have launched mobile banking services, including large banks such as Industrial and Commercial Bank of China, Agricultural Bank of China, Bank of China, China Construction Bank and Bank of Communications, national joint-stock commercial banks, some urban commercial banks and rural commercial banks, and a few rural cooperative banks, new rural financial institutions and rural credit cooperatives.

The mobile banking of regional banks is basically the mobile banking of online banking. The characteristic mobile banking related to rural finance in China includes cash withdrawal without card, small loans for farmers, address remittance and mobile finance.

Mobile banking consists of mobile phone, GSM short message center and banking system. During the operation of mobile banking, after the user sends an instruction to the bank through the menu on the SIM card, the SIM card generates a short message with a specified format according to the user's instruction and encrypts it, and then instructs the mobile phone to send a short message to the GSM network. After the GSM short message system receives the short message,

According to the corresponding application or address to the corresponding banking system, the bank preprocesses the short message and then converts the instruction into the host system format. The host computer of the bank processes the user's request and returns the result to the bank interface system, which converts the processing result into a short message format, and the short message center sends the short message to the user.