Can I get the wrong phone bill back from the Ministry of Industry and Information Technology?

Hello, dear, if you charge the wrong phone bill, you can go to the Ministry of Industry and Information Technology to get it back. 1. Call, text and dial the wrong number first, and then wait for a reply. 2. Without waiting for a reply, contact the operator's customer service. Generally, there are two kinds of reactions: one is intermediate coordination to help you contact the owner to help refund the money; The other is that the customer service says that you can only communicate with the wrong person yourself, and you can strongly say that you want to complain to the Ministry of Industry and Information Technology, and it is estimated that you will also contact the owner. 3. If nothing works, complain to the Ministry of Industry and Information Technology, and complain in the official account of WeChat WeChat "Ministry of Industry and Information Technology 12300". Click the Submit Appeal button to appeal. (the reason should be written in full, such as "I contacted the wrong owner but no one replied, and calling the customer service hotline did not solve it." ) and wait for a reply. Generally, it can be successfully solved through the above operations.