What is the difference between Gome Mall and a thief? Embezzling energy-saving subsidies from users!

"The other party told me that my name on the invoice was not my name, so I could not enjoy the energy-saving subsidy! (When I originally purchased it, I communicated with the other party about the energy-saving subsidy, and the other party clearly told me that I could enjoy it, so I asked you to mail the invoice and energy-saving subsidy barcode) "

If the name on your invoice is not your own, it seems that you cannot enjoy the energy-saving subsidy. Without the phone recording of your communication, you have no evidence. of.

Call them to complain. Gome should be pretty good. Just call them to complain and they will usually pay attention.