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How to politely refuse a job seeker?
The method of euphemistically rejecting job seekers (1) When HR encounters that he is a "stand-up",
While recalling the "surprise" brought by the candidates, HR people can't help thinking about how to refuse the eliminated candidates, especially those who verbally sent out the employment notice without leaving any evidence. Risk: No, but the influence of word-of-mouth on enterprises and HR's own psychological guilt are self-evident.
So, how should we gently inform the candidates:
1 is a euphemism that should be euphemistic. "I'm really sorry, I just talked to the interviewer, and he has an emergency meeting today, which may have to wait until next week";
2, or should I put it mildly and directly, "I am very happy to share my resume and work experience with you. Through preliminary communication and testing, according to the requirements of the department and the head of the employing department, there is a big gap between your advantages and the requirements of the department. I am very sorry. "
3, or simply "Mr. XXX, I'm very sorry, but the position we are recruiting requires some software experience. After the exam, you really don't have relevant experience in this field. You can only stop here today, thank you. "
If you meet a candidate with a good temper, you may end up in silence. If you have a bad temper, come over for a few rounds of interviews, and you may lose your temper right away. This is a great feeling of "if I had known this, why should I have done it?"
Methods of euphemistically rejecting job seekers (2) How can HR effectively reject unqualified candidates?
Generally, you don't need to take the initiative to feedback the results during the interview. You can explain in advance: if the interview passes, I will contact you within one week. Please keep communication open and tell the candidates the answer next time.
But there are several situations:
The candidate took the initiative to call and ask.
Promise to give feedback when interviewing for this position.
According to the etiquette and customs of China people, it seems impolite to talk frankly about other people's failures. The essence is to expose shortcomings in person and make people lose face, that is, they don't take care of each other's self-esteem. Therefore, how to refuse is really a problem of primary school students with details.
See there are many excellent ideas and ideas on the Internet:
1, not a war crime
Sorry, our position has been booked, and the establishment is full. It's not your fault, you were late in the queue; Sorry, we don't accept this position. -low level, which has a certain negative impact on the brand of the employer;
The idea is that you can't get the position because of some reasons that are not your side-all kinds of natural and man-made disasters and unexpected changes.
2. Tai Ji Chuan
Sorry, you are excellent, but you are not suitable for our position. This idea is easy to be asked: where am I not suitable? So expect a follow-up answer. I have seen a strong answer: our leader didn't elaborate (there were more than two interviewers during the interview).
It's a little rough and black. You can figure it out yourself. I don't know why. This is very easy to use; But sometimes you don't need to interview yourself. Please give full play to your intelligence!
3. You can't.
People who have this general idea really dare not use it. I panicked when I said it, and I didn't dare to think about how the person on the other end of the phone felt.
I benefited a lot after seeing the discussion. Here, Iqiyi has perfected the ideas he has learned, only aiming at the failure of the interview: this is essentially a communication behavior.
Excellent communication can not only convey information accurately, but also form a good interaction with others, thus persuading and influencing others to accept their own views or produce expected behaviors.
So our goal is not only to let the other person know the result of his failed interview, but also to let him feel our sincerity and respect, and to maintain the employer image of the company in the other person's mind with our professionalism and attitude.
1, if it is in space, it is best not to say it.
Politeness such as "you are excellent" shows that we respect each other, but it does not reflect our professionalism.
It's best to be specific when giving the other person appropriate compliments, such as "Your concise and efficient communication style left a deep impression on us" and "You made us admire something at some point".
The argument is more real, and the other party naturally feels our intention and professionalism.
Be careful when exposing shortcomings.
Only when the following conditions are met at the same time, you might as well tell us: after several rounds of serious interviews, the other party has invested a lot of time and energy, which is close to the final stage; The shortcomings of the other party have nothing to do with the tendency of social praise, but can only be regarded as characteristics; You can control the candidate when communicating-otherwise he will argue with you endlessly.
Under such circumstances, HR's point of view may be helpful and enlightening to its self-cognition, so you may wish to tell it frankly. Generally at this stage, you may become personal friends, and your talent pool has also expanded by one! ! !
Methods of euphemistically rejecting job seekers (3) Effective methods of rejecting unqualified interviewers.
1, inform on the spot.
At the end of the interview, it is not appropriate to tell the candidate "Sorry, your performance just now was excellent, but it is not suitable for our position". Some candidates will ask the reason at this time, and usually the answer is "poor job matching", which makes candidates wonder what caused the interview failure all their lives.
Step 2 tell by phone
Generally, within 1-2 working days after the interview, the applicant will be informed by phone, "Sorry, the person for this position has been confirmed, and I will contact you again in the future." After hearing this news, it is estimated that I will never come back to apply.
"I'm sorry, because of the internal adjustment of the company, so this position is not recruited" and so on. There will be some other reasons for refusal, which are not listed here.
3. SMS and email notification
The methods of SMS and email notification are commonly used by HR people because they don't have to face the candidates directly. Back to the previous case, how should I write the email?
It is usually written like this: "First of all, thank you for attending an interview for a position organized by our company. We will inform you of the interview results in the same way (by SMS and email at the same time) within 7 working days. If you don't receive the notice within 7 days, it means that you failed in the interview. At that time, your resume will be kept in our talent pool. Please pay attention to keep the receiving equipment unblocked. "
However, from a professional point of view, there is room for improvement and promotion for any of the above notification methods and contents.
How to politely refuse articles related to job seekers;
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