What is the complaint telephone number of the Ministry of Industry and Information Technology?

The complaint telephone number of the Ministry of Industry and Information Technology is 12300.

The complaint acceptance center of the Ministry of Industry and Information Technology mainly accepts complaints from telecom users to government departments in the process of using and accepting telecom services.

Based on the principle of protecting consumers' rights and interests, our center will investigate and mediate disputes between users and telecom service providers in accordance with the Measures for Handling Complaints from Telecom Users and relevant laws and regulations, taking facts as the basis and taking the law as the criterion, and in accordance with legal procedures, so as to promote the improvement and improvement of telecom service quality.

Extended data:

Appeal conditions:

The complainant is a party directly interested in the complaint;

(2) Having a clear respondent;

(3) There are specific appeal requests and factual basis;

(4) Having complained to the respondent and being dissatisfied with the handling result or failing to reply within 15 days.

Complaint content: the complaint content should include: the complainant's name, address, telephone number and postal code; The name and address of the respondent; Appeal requirements, reasons and factual basis; Date of appeal.

Reference: Ministry of Industry and Information Technology-Telecom Complaint Notice