The rookie Baishi express is too rubbish.

After reading your account carefully,

I feel that the delivery staff of Baishi Express and the staff of the rookie station are really inappropriate.

As service personnel, they should not treat customers with this attitude.

The rookie station sends text messages to customers,

It is impossible for the customer's mobile phone to say that 100% received the message.

For example, sometimes it is intercepted by some mobile phone software.

Or accidentally deleted it and so on.

Therefore, the courier company should have the responsibility and obligation to call the recipient again.

You can complain to them,

Complain to the customer service department of the courier company first.

Or complain directly to the State Post Bureau.