Three personal summary essays on civilized creation work

Chapter 1

X Town is located at the southwest end of Anyi County, 11.5 kilometers away from the county seat. The town has a population of 17,000, and has jurisdiction over 6 administrative villages and 93 natural villages. 62.4 square kilometers, with a cultivated land area of ??26,809.4 acres, including 24,416.4 acres of paddy fields and 2,393 acres of dry land.

In recent years, our town has promoted the main theme of hard work and accelerated development, adhered to the scientific development concept to control the overall economic and social situation, and closely focused on the concept of "industrial town, characteristic new town, ecological green town" The goal is to highlight the two main lines of investment promotion and fiscal and taxation work, closely follow the three themes of civilized new village construction, social stability, and harmonious entrepreneurship, further innovate development measures, improve development levels, promote social harmony, and strive to maintain the good momentum of sustained and rapid development. Seeking a new round of rapid development on the new journey, we are committed to striving for excellence in the county's economic and social development. In XX, it was awarded the "Advanced Unit for Tax and Fee Reform" by the Provincial Party Committee and the Provincial Government, the honorary title of "People's Satisfactory Civil Servant Collective" by the Organization Department of the Provincial Party Committee and the Propaganda Department of the Provincial Party Committee, and the honorary title of Advanced Grassroots Party Organization by the city and county. , won the first prize in three civilized construction projects in the county for three consecutive years, and won 12 of the 16 individual awards in the year.

1. Focus on the open economy and achieve a strong brand town

In the past two years, our town has always adhered to the main strategy of an open economy unswervingly, further emancipating the mind, pioneering and innovating, and surpassing Conventional measures seek extraordinary development.

1. Make the science and technology park bigger and stronger, and sing a new brand of agriculture

Jiangxi Anyi Agricultural Science and Technology Demonstration Park is settled

After our town, the town party committee and government Always plan the development of agriculture based on the concept of industrialization and make the modern agricultural science and technology park bigger and stronger. In accordance with the development model of "company + base + farmers", we will give full play to the leading role of the science and technology park and actively guide farmers to adjust the agricultural industrial structure and engage in vegetable production. At present, the science and technology park's vegetables have been branded as "Jiangxi Cai Xin" in the international and domestic markets. The town has influenced and driven 70 farmers to get out of the traditional farming model and embark on the road of getting rich through vegetable production. The radiation effect of the park has begun. display, laying the foundation for expanding the scale of the park.

2. Build an investment platform and optimize the investment environment

To achieve rapid rise, xx must first highlight fiscal and taxation work to ensure economic operation; second, it must strengthen the development of an export-oriented economy and focus on industry. Consolidate development potential. To this end, the town party committee and government, while doing a good job in financial and taxation work, have built a good investment platform, strengthened the investment team, optimized the investment environment, put pro-business, business security, and wealthy businessmen in a more important position than investment, and sought from multiple parties to open up new opportunities. , attract merchants with more preferential policies, impress merchants with better services, retain merchants with stronger measures, promote investment promotion with a more solid style, and achieve new breakthroughs in the development of an open economy. It has successively introduced enterprises such as Jiangxi Industrial Economic Headquarters City, Jiangxi Wenhui Investment Co., Ltd., Jiangxi Jingbo Steel Structure Co., Ltd. and the 863 high-tech project of Xi'an Jiaotong University.

2. Focus on characteristic agriculture and build an industrial town

xx is a hilly area with many mountains and a vast area. The town party committee and government firmly grasp this resource advantage and follow the "People We will vigorously promote the "one village, one product" project based on the idea of ????"I have nothing, I have excellence when others have it, and I have excellence when others are excellent".

1. Expand the quality orchard. There are two characteristic fruit industry bases in xx town, one is the Tangxia fruit base, and the other is the Xinfu huanghuali base. Xinfu Village's southern early-ripening pears won the gold medal in the XX Xiaomashan Cup Pear King Competition in Nanchang City. To this end, our town seizes this business opportunity to expand the planting area and form economies of scale. This year, 3,000 acres of Cuiguan pear will be planted in Xinfu Village. At the same time, extensive and empty orchards will be concentrated on experts and large households in the fruit industry, and a group of young, adventurous, broad-minded, knowledgeable and accomplished people will be encouraged. Rural youth are engaged in fruit production and develop fruit sales networks to achieve the win-win goal of bumper harvests and increased income for fruit farmers.

2. Build a green bank. The Moso Bamboo Base is a poverty alleviation project for Tangxia Village by the Municipal Public Security Bureau. It is also the leading project for Tangxia Village to create one village, one product. Moso Bamboo requires less investment and yields quick results. Once built, it will be the green bank of the future. It will help increase the income of villagers, strengthen the collective economy, and truly transform the poverty alleviation project from a blood transfusion type to a hematopoietic type.

3. Create tourism agriculture.

Relying on the strong influence of the science and technology park, we will implement agricultural development projects in various aspects, actively promote the 500-acre flower seedling base, implement the 6,000-acre farmland conversion project, promote the formation and development of modern agricultural sightseeing belts, and strive to create the brand of xx ecological sightseeing agriculture. .

3. Focus on the quality of towns and create new towns with characteristics

Only towns can gather popularity, and popularity can activate wealth. Accelerating the construction of small towns has been the goal of the town party committee and government and the main direction of attack in the future.

1. Expand the new market town and gather popularity. In accordance with the overall development plan of characteristic small towns, while completing the construction of the xx town cross street and the xx passenger station project, the incremental expansion construction of new urban construction such as the square, the old town government office building and the cattle market was launched, revitalizing the existing assets and opening up the city. The framework for market town construction has been established. Make small articles and feature articles on the construction of market towns to enhance the new image of xx. At the same time, farmers are encouraged to leave their land without leaving their hometowns, come to market towns for development and business, and gather popularity and wealth in the towns.

2. Build a new rural area and drive it through radiation. Accelerating the construction of new rural areas is the work deployment made by the Party Central Committee in the new era and is also the future development direction of rural areas. The construction of a civilized new village in our town is based on the goals of "production development, affluent life, civilized rural customs, clean and tidy village appearance, and democratic management", with good planning as the guide, with the improvement of infrastructure construction as the focus, and with the rectification of corruption and disorder As a breakthrough point, based on improving the quality of farmers, in accordance with the work philosophy of "focusing on demonstration, focusing on improvement, and overall promotion", we strive to create a "clean and beautiful environment, complete infrastructure, supporting public services, and ideological A new socialist countryside with good morals and harmony between man and nature. This year, our town completed the construction of the civilized new village of Xiaosong Group in Tangxia Village, which has been well received by city and county leaders in terms of style and taste. This has added confidence and motivation to our town to further build a new rural area. In the next step, we will give full play to the radiating and leading role of Xiaosong Civilized Village and start the civilized creation of Shangbian, Maodian and Xizhuang Villages to improve the overall level of civilized village construction in our town.

3. Open up the main arteries and form a network of highways. In the past two years, our town has vigorously promoted the construction of village highways by actively pursuing policies upwards, raising funds and labor downwards, and adopting internal and external methods to raise funds in an all-round way. At present, the total mileage of hardened village-level roads in the town reaches 150 kilometers, and the hardening rate ranks first in the county. It has achieved the goal of village-level roads connecting every village and group, which has greatly facilitated the production and life of the people and stimulated urban and rural development. The rapid economic development has laid the foundation for the construction of a new socialist countryside.

Chapter 2

Under the leadership of the Municipal Party Committee and Municipal Government and the guidance and help of the Municipal Civilization Office, the Local Taxation Bureau adheres to the important idea of ??"xxxx" in carrying out the construction of two civilizations As a guide, we fully implement the Scientific Outlook on Development, focus on fiscal and taxation work, repeatedly study and compare the establishment standards, and actively take measures to implement the work of creating a civilized unit throughout all work by carrying out extensive activities to create spiritual civilization throughout the system. The construction of the two civilizations has gone hand in hand, and the creation work has achieved fruitful results. In XX, the Municipal Bureau, the Inspection Bureau, Jiangbei, Jiangnan, Tangxi, and Xiaoshun Taxation Branches all passed the re-evaluation of civilized units and achieved full success. The summary report on the creation of civilized units in XX is now as follows

1. Leaders attach great importance to the creation of civilized units, work together from top to bottom, and build a civilized environment.

Over the years, the bureau party group has always insisted on taking the work of creating civilized units as the "top project". It summarizes and analyzes the problems and experiences in the creation work every year, commends a group of advanced collectives and individuals in dual civilization construction, and through the creation of Activities create a motivated team. In the activity of creating a civilized unit, the bureau party group strives to build the leadership team and continuously improve the political quality and professional quality of the team itself. Based on the actual situation of the bureau, the bureau's party group team has effectively improved the party style, political style and work style, and created a democratic and civilized environment. Effectively fulfill the target management responsibilities of the member units of the Municipal Social Security Committee, do a good job in comprehensive management of social security, and strictly abide by disciplines and laws. The first is to implement the government affairs disclosure system. In sensitive tasks such as personnel appointments and removals, evaluation and awards, and major expenditures, we must strictly follow the relevant regulations and regulations to make the procedures and results public and public, and hand over the vital interests of employees and major reform measures. Cadres and workers fully discuss and accept supervision by the masses. In terms of business work, the service procedures, processes, charging items, prices and service personnel are posted on the wall, announced through newspapers, radio stations, TV, and websites, and are subject to social supervision.

The second is to strengthen democratic and legal education, intensify disciplinary inspection and supervision, and strengthen the awareness of law and discipline and integrity and self-discipline among cadres and employees. Organize the democratic life meeting of the team, and the team members will carry out criticism and self-criticism in accordance with democratic centralism, ensuring that the team is of one mind, has division of labor and cooperation, and is united and honest. Organize democratic meetings of the mass appraisal team, listen to the opinions of the masses with an open mind, and actively solve problems for the masses. The third is to strengthen internal safety management, strictly enforce work disciplines, assign a deputy director to take charge of the work, and strengthen monitoring and supervision of vehicle use, fund use, etc. In XX, there were no illegal or disciplinary cases among the bureau’s leading cadres, no serious illegal or disciplinary cases among all cadres and employees, and no ugly phenomena such as “pornography, drug gambling,” etc.

2. Strengthen ideological education and advocate new trends in civilization.

The party group of the Municipal Finance and Local Taxation Bureau has always regarded ideological education and civilized ideological and moral construction as the main tasks of creating a civilized unit, and actively carried out the party's basic theory, basic line, and basic principles among cadres and workers. Program and basic experience propaganda and education. In the past XX years, in accordance with the unified deployment of the Municipal Party Committee, we have successively carried out the activities of the Year of Style Construction and the "Entrepreneurship to Enrich the People and Innovation to Strengthen the City" activities, setting off a new upsurge in learning and implementing the "xx Congress" spirit and other learning and education activities and implementing project-driven strategies. Actively carry out anti-corruption education. It has successively carried out education on themes such as "hard work, integrity and self-discipline", "learning regulations and observing discipline", education on typical demonstrations, education on learning the advanced deeds of Comrade Zheng Peimin, education on anti-corruption regulations and relevant regulations, and organized cadres and workers to analyze typical corruption materials and watch Integrity warning films, etc. Carry out ideological and moral education, conscientiously implement the "Implementation Outline for Citizens' Moral Construction", and compile and distribute the main contents of the "Twenty-Cross" basic citizen moral code and the "Three Virtues" so that everyone knows it and can reflect on themselves at all times. Through in-depth and meticulous ideological and political work, the majority of cadres and workers have established correct ideals, beliefs, world outlook, outlook on life, values, and moral values, so that they can serve the masses actively, enthusiastically, and civilized, which has become the professional ethics and code of conduct for cadres and workers in the bureau system. . Within the bureau system, there are no words, deeds or bad thoughts that violate the party's line, principles and policies. The internal relationship is harmonious, united and friendly, and dedicated to work. A number of advanced individuals in dual civilization construction have emerged.

3. Improve the system for the creation of civilized units and implement the creation goals.

In order to carry out the creation activities more solidly and effectively and improve the quality and level of civilized construction, the bureau party group decomposed the goal of creating civilized units to various departments and subordinate units. In conjunction with the signing of job target responsibility letters, comprehensive social security management target responsibility letters, family planning target responsibility letters, and party style and clean government construction responsibility letters with various departments and subordinate units, the creation indicators are implemented step by step. And by carefully summarizing past management experience and lessons, we have made major improvements to the agency's management methods. Based on the principle of "concise, easy to remember, and effective", we have further improved and improved the study, work, meeting and other systems within the bureau. The responsibility system for the creation work has been implemented at all levels, and all cadres and the masses participate in the creation activities. These systems and measures basically cover all aspects of work and form an institutionalized, standardized and integrated management model, making the creation work rule-based and evidence-based.

Fourth, focus on service, build image, and reflect the effectiveness of creating a civilized unit.

In accordance with the work philosophy of "gathering wealth for the country and managing finances for the people", on the basis of administration according to law, it is the duty of the finance and taxation departments to actively create a good economic development environment. First, the “Heart-to-Heart Activity” was launched. Print and distribute convenience manuals and convenience cards, focusing on the convenience of taxpayers, and compile the tax-related matters handling procedures and tax preferential policies that taxpayers are concerned about into convenience manuals; clean up enterprise-related charging units and produce enterprise-related charging supervision cards, Clarify enterprise-related charging items, charging ranges, charging standards and charging units; remind taxpayers who are eligible for tax reduction and exemption through text messages to make full use of tax reduction and exemption policies to avoid being unable to enjoy preferential policies due to expiration; for each taxpayer on a monthly basis Send a text message to remind you before the tax deadline to reduce the chance of penalties. Really do practical things and provide services for the enterprise. During the service process, we must ensure that the service does not cause confusion, is in place and does not go overboard, and truly serves the enterprise. The second is to establish a rapid response mechanism. By concentrating all handling matters into one department and implementing "one window" acceptance, "one-stop" processing and "one-stop" service, work efficiency has been greatly improved. The third is to establish the “12366” tax service hotline. Through manual seating, voice navigation, automatic answering and other procedures, business consultation and case acceptance can be "one-stop, one-stop clearing".

The fourth is to implement the "Sunshine Government Affairs" project. Make full use of internal and external network platforms to publicize the policies, procedures, and results of tax- and fee-related approval projects. Twelve online director reception days were held. Directors met with netizens face to face in the online reception room, listened to their opinions and responded to inquiries.

5. The establishment of civilized units will comprehensively improve the overall quality of the cadres and workers.

In the work of creating a civilized unit, the bureau’s party leadership team attaches great importance to the business construction and improvement of the overall quality of the finance and taxation cadres, and strengthens the learning and training of the cadres through various forms. All political and business training courses organized by the Provincial Department of Finance, the Provincial Local Taxation Bureau, the Municipal Party Committee, the Municipal Government, etc. are actively sending personnel to participate as required. Personnel sent for training are required to report their learning gains, academic performance, learning appraisal, etc. after returning to the unit. Report to the bureau leader in written form to ensure the quality of learning and training. In view of the fact that as my country's reform and opening up continues to deepen and the socialist market economy becomes more and more perfect, the changes brought about by the fiscal and taxation work are faster, the requirements are higher, the work is more, the tasks are heavier, and the policies and regulations are constantly updated and improved. Our bureau focuses on For long-term development, in line with the policy of popularizing junior colleges, developing undergraduates, and focusing on cultivating high-quality talents, we encourage all comrades to actively participate in various forms of academic education, thereby improving the overall quality of the cadre team. Through multi-level and multi-channel learning and training, the theoretical and professional levels of the overall cadres and workers have been improved, and the overall culture of learning, ability, performance and dedication has become stronger. Organize and carry out a variety of cultural and sports activities to activate cadres and workers and stimulate the enthusiasm of cadres and workers. Our bureau actively responded to the call of the Provincial Department of Finance and the Local Taxation Bureau to "stay away from the wine table, stay away from the card table, stay away from the hustle and bustle, approach the desk, approach the ball table, approach the mountains and rivers", and closely rely on the party, workers, youth, women and other organizations to Actively guide the development of mass cultural and sports activities. Mass organizations such as calligraphy and painting associations, photography associations, waist drum troupes, and choirs have frequent activities and have achieved remarkable results. In XX, the xx Sports Games of the Municipal Finance and Taxation System were successfully held, and the xx Sports Games of the Provincial Finance and Taxation System were hosted. By organizing a series of activities, a good atmosphere of unity, tension, seriousness and liveliness was created. Employees spontaneously engage in sports activities such as badminton, table tennis, and aerobics, making the unit's cultural and sports activities rich and colorful, and its cultural life vivid and colorful. In the past few years, the bureau has actively carried out military-civilian party building, supported the military and given priority to their families, and enthusiastically participated in the "August 1st" and "Spring Festival" support and condolence activities for the military. The overall cadres and employees enthusiastically support social welfare undertakings, pairing up students with branches, sending warmth and love . A number of advanced individuals in dual civilization construction emerged in the creation work. Become a role model for cadres and workers to learn from.

By unremittingly focusing on the creation of civilized units, our bureau’s spirit, service level, and work quality have been improved. The appearance of the organization is neat and clean, the cadres and workers are full of energy, they are polite in dealing with others, work and study are tense and orderly, and it has become a common practice to compare work, energy, and contribution between departments. Providing services to the enterprise, the people, and the grassroots has become the consciousness of the overall staff Pursue.

Although we have achieved certain results in the creation of civilized units, compared with the requirements of the municipal party committee, there is still a certain gap compared with brother units. In the future, we will work harder and continue to introduce the activities of creating civilized units. Go deeper. Through civilized unit creation activities, team building, team building and overall work are raised to a new level.

Chapter 3

According to Chenggongshangfa [XX] No. 80 "Opinions on the Implementation of Special Rectification Work to Create a National Civilized City" and Chenggongshangfa [XX] No. 71 "About Issuance of Chengdu The Notice of the Municipal Administration for Industry and Commerce on the Implementation Plan for Creating a National Civilized City in 2020 requires that our bureau start with market operating behavioral norms, market supervision and management norms, food safety, advertising and store name management and other norms to comprehensively implement key work objectives.

The special rectification work to create a national civilized city in XX is summarized as follows:

1. Raise awareness and strengthen leadership

In order to strengthen the organizational leadership of the overall creation work, our bureau decided to establish The team is headed by Xiang Yang, Secretary of the Party Leadership Group and Director, Gao Weiwu, Member of the Party Leadership Group and Deputy Director, Hu Jie, Member of the Party Leadership Group and Deputy Director, Li Dawei, Member of the Party Leadership Group and Deputy Director, Lei Ming, Member of the Party Leadership Group and Leader of the Discipline Inspection Team, Chen Ping, Member of the Party Leadership Group and Secretary of the Party Committee of the Institution. , Chen Tao, director of the Fair Trade Law Enforcement Branch, is the deputy team leader, and includes the Marketing Section, Fair Trade Law Enforcement Branch, Registration Section, Consumer Protection Section, Trademark Advertising Section, Personnel Education Section, Legal Affairs Section, Office, Planning and Finance Section, Logistics Center and four industrial and commercial offices. Our bureau, of which the main person in charge is a member, has established a national civilized city work leading group and is responsible for the overall leadership of the creation work. The leading group office is located in the Marketing Department and is responsible for daily organization and coordination work.

Each department, office, and office of our bureau should compare the work contents in the "Decomposition Table of Key Work Objectives" and the "Division of Responsibility Areas of Bureau Leaders" based on their work functions to strengthen business guidance for each office. The Personnel and Education Section is responsible for conducting official inspections on the progress of the establishment work. Each industrial and commercial office should establish corresponding organizational leadership bodies to strengthen the organizational leadership of the establishment work.

2. Progress of the work of creating a civilized city

On May 28, XX, our bureau formulated the "Notice on the Implementation Plan for the Work of Creating a National Civilized City in XX" and issued it to the Industry and Commerce Bureau [XX 〕Document No. 44, involves the industrial and commercial departments in three leading goals (1. Markets, 2. Combating counterfeit and shoddy goods, 3. Food safety) and four responsibility goals (1. "Purge" work 2. Cultural market 3." "Window" construction 4. Advertising management) tasks are broken down and implemented. All departments, offices, institutes and law enforcement bureaus are required to strictly follow the establishment work goals and division of responsibilities, and successfully complete the leading goals and responsibility goals and tasks undertaken by our bureau.

On May 31, a mobilization meeting for the overall work of creating a civilized city was held. Director Xiang Yang emphasized four points on the creation work: First, we must attach great importance to it, organize it carefully, enhance the sense of urgency and responsibility, and have a sense of ownership. Second, we must ensure the implementation of key work objectives and coordinate the implementation of other responsibility objectives. Third, we must pay attention to the collection and collection of information and materials, and establish and improve software materials. The fourth is to strengthen supervision and promote the successful completion of the creation work.

After the meeting, each department, office, institute, and law enforcement branch will implement the leading goals in accordance with the division of responsibilities, and formulate work arrangement opinions and implementation plans accordingly.

(1) Contents of market regulation:

According to Chengdu Letter [XX] No. 161, "The General Office of the Chengdu Municipal People's Government forwarded the Municipal Industry and Commerce Bureau and other departments to strictly regulate the market "Notice on the Implementation Plan of Key Work Objectives for Creating a Civilized City": Implementation of the health system, and return of commodities to the market. The stalls are neatly arranged, and the food sold by the operators meets the quality standards of national hygiene management. There is no expired, spoiled, or fake food for sale. They do not operate outside the door or occupy the road. They implement the "three guarantees" responsibility system for front-door sanitation and maintain environmental hygiene. good. It is strictly prohibited to operate without a license or license. At the same time, the "Notice on Improving the Meat Food Market" was issued to all market operators and required market operators and operators to sign a "Commodity Trading Market Target Responsibility Letter."

On June 18, our bureau issued the "Emergency Notice on Centralized Rectification of Intermediary Agencies and Trade Markets." From June 20 to June 22, our bureau carried out special rectification actions for intermediaries and markets. During the operation, our bureau dispatched a total of 50 personnel (times), 20 law enforcement vehicles (times), and inspected 68 intermediary agencies, including 58 with licenses and 10 without licenses. They were ordered to apply for licenses within a time limit. 8 households, and 2 unlicensed and unlicensed intermediaries were banned in accordance with the law. 31 bazaars were inspected, and 19 of them did not apply for market registration certificates, and rectification notices were issued on the spot. More than 700 market operators were inspected, of which 30 were operating without licenses. Our bureau has issued a "Notice of Order to Rectify" to them. 200 meat food operators were inspected. The implementation of the two chapters and two votes for pork was relatively good. In particular, the Chengdong Industrial and Commercial Office has jurisdiction over the market. The market has a sales ledger, and there are two chapters and two votes for meat sales.

(2) Requirements for cracking down on counterfeit and shoddy goods: Strictly crack down on the sale of counterfeit and shoddy goods, and intensify the investigation and punishment of major cases, important cases, and concentrated sales of counterfeit and shoddy goods.

Carry out anti-counterfeiting activities to build integrity, focusing on cracking down on counterfeiting in agriculture-related services, home decoration, food health care, medical services, education and training, commercial retail, advertising, tourism and other industries that are closely related to the people. Counterfeit and shoddy products are sold throughout the region. The number of complaints about product quality has dropped significantly.

(3) Food safety rectification requirements: Strict the qualifications of commodity business entities, resolutely investigate and punish unlicensed operations; strictly control food quality access, and strictly investigate and punish the sale of expired, spoiled, and substandard food. Establish a self-discipline system for operators, with the establishment rate of shopping malls, supermarkets and bazaars reaching 100%, and the establishment rate of individual food outlets (stalls) reaching over 80%. Organize and carry out special clean-up and standardization law enforcement work on the qualifications of food market business entities. Strengthen rapid testing work. Develop relevant self-discipline systems and purchase and sale ledger registration books for food business enterprises (households), and registration books for delisting unqualified food.

In the creation work, the Registration Section comprehensively carried out "window" activities to create a civilized industry, and carried out in-depth activities to "improve services, facilitate and benefit the people" in the industry. In accordance with the requirements for the construction of a standardized service-oriented government, we will continue to take solid and effective measures to enhance the image of the window. The window construction has added new service content: first, continuously increase service measures, implement Mandarin at all windows, and carry out guidance services, services, delayed services, appointment services and door-to-door services; second, strengthen government affairs disclosure, implement service system, first question Responsibility system, carry out "one-stop clearing", and complete various registration procedures in accordance with the "Six Unifications" registration rules of the Municipal Administration for Industry and Commerce; third, open a "green channel" at the registration window to renew, renew, and renew licenses for enterprises (companies) Uncomplicated registrations such as additional copies, transfers, and filings will be handled by "one person to accept and one person to complete", so as to achieve "on-the-spot acceptance, on-the-spot approval, and on-the-spot license issuance"; especially for key enterprises and investment projects in the district, special matters will be handled , as long as the information is complete and complies with the legal form, it will be accepted, approved, and licensed on the spot. This year we have won recognition from the masses and enterprises with our thoughtful service and good image, and were rated as "Excellent Window" by the Government Affairs Center.

Accept consumer complaints in a solid and effective manner. Adhere to the concept of "service, innovation, development, efficiency, people-oriented" and the working principle of "never ignore small things, and do not shirk things because of difficulties", and combine consumer consultation, complaint reporting, consumer safety warnings, and case investigation , establish and improve a comprehensive, multi-level, high-efficiency, convenient and fast rights protection system, strive to ensure that "every complaint case is implemented and everything is responded to", firmly establish the overall situation awareness and service awareness in the work, and effectively fulfill the "effective The service "answers all questions, handles complaints, fights fakes, and investigates cases" has solved hot issues that have been strongly reflected by a number of consumers such as agricultural supplies, real estate, and beauty products, and has contributed to the efforts to create a moderately prosperous society in an all-round way. It has made a certain contribution to adapt to the safe consumption environment. In XX-XX, our district Consumer Association*** accepted 950 consumer complaint cases, including 583 product consumption complaints and 367 service consumption complaints. 950 cases were successfully mediated, with a handling rate of 100%, and 173 economic losses were recovered for consumers. Ten thousand yuan.

3. Carry out special rectification activities to rectify and standardize the market economic order

From June 14 to June 17, XX, the law enforcement branch will organize and implement it, and work with the Industry and Commerce Office to A four-day special rectification was carried out around the campus in Wenjiang District, with 69 law enforcement officers and 27 law enforcement vehicles dispatched. 293 households operating without licenses, 16 Internet cafes and 7 game arcades were inspected and rectified. (Among them, unlicensed operators will be issued on-site written notices of rectification within a time limit; discovered food without production dates or a small amount of expired food will be destroyed in public), so that the special work has achieved certain results.

In the past two years, in the fair trade law enforcement work, our bureau has vigorously rectified and standardized the market economic order in accordance with the work deployment of the municipal bureau and the overall requirements of "building a modern Jinwenjiang", and strengthened the control of counterfeit and shoddy products. Supervision, complaint and disposal mechanism for various types of fraudulent business operations, severely cracking down on counterfeiting and shoddy business practices, striving to create a fair competitive market environment and a safe and healthy consumption environment, and thoroughly investigating and handling all types of counterfeit and shoddy business operations. There were 22 cases of fraudulent operation and 13 cases of false propaganda.

IV. Requirements for the goals of future creation work

In the future creation work, each department must raise awareness, strengthen organizational leadership, overall coordination, highlight key points, promote overall progress, and strictly establish standards. , strive to achieve first-class results and lay a solid foundation for the creation of a civilized city.