My ABC bank card was opened in Guangzhou. I entered the wrong password here in Sichuan and was locked for three times. Can I unlock it here?

Hello! The ABC debit card will be locked if it enters the wrong transaction password for three consecutive times in each transaction channel within one day. The solution is as follows:

1. Remember the correct password and register a personal bank account: you can log in to the bank account, click Home → My Account → Select the debit card to unlock → Password Unlock, enter the correct account password and successfully unlock it by face recognition;

2. The registered debit card with locked password has not been added to Zhang Yin: You can log in to Zhang Yin, click Home → My Account → Debit Card → Add this account, and click Unlock Now to jump to the password unlocking process.

3. Unregistered personal bank account: After upgrading, you can self-register your bank account card and handle the password unlocking business.

Tips:

1. If the online unlocking function cannot be used on the same day after the password verification fails for three times, you can wait for 24 hours and unlock it again through the bank-holding channel.

2. If you forget the password of the debit card or fail to unlock it in the pocket bank, please ask the cardholder to report the loss and reset the password at any branch of our bank (excluding Hong Kong and Macao) with his valid ID and bank card.

For the safety of your funds and information, please don't tell others your bank account number and password in any way.

Incorrect input of ABC credit card payment password for three consecutive times will be locked. You can modify or unlock the payment password in the following ways:

1. Online Banking: Please log in to personal online banking, click Credit Card → Settings → Password Service, then click the Settings button → Payment Password Reset, enter the corresponding information according to the page prompts, and click "OK", and the password will be automatically unlocked after reset;

2. Personal Bank: Please log in to the personal bank and click Home → Credit Card → Card Manager → Select the card to be modified → Security Management → Password Management to modify or unlock the payment password;

3. Credit card customer service: You can also call our credit card customer service hotline 4006695599 to modify or unlock the payment password.

Tips: Credit card payment password is used for daily consumption and cash withdrawal. For the safety of your funds and information, please don't tell others your bank account number, password and SMS verification code sent to you by the bank in any way.

For more consultation and services, please pay attention to our official WeChat account of "China Agricultural Bank Cloud Customer Service".

(Answer time: May 29th, 2024. In case of business changes, please refer to the actual situation. )