How to cancel the SMS service?

You should call the operator as follows:

1, the customer service girl will ask you to send four zeros or five zeros to unsubscribe.

Answer: I have not subscribed to any service. How can I unsubscribe? You are inducing us to make a mistake, because once the user is fooled into taking the initiative to unsubscribe, it is equivalent to placing an order before the default. So if you confirm that you have never made a reservation on your own initiative, don't promise to unsubscribe yourself;

2. I will ask if you accidentally sent it by mistake or filled it in online.

Response: Just make sure you don't have it, and tell the other party in very concise and clear language that there is no such situation;

3. The customer service will say that this is the fee deducted by SP and will give you a complaint phone number.

Answer: I don't know what an SP supplier is. I have nothing to do with him. I gave you my phone bill and you deducted it. I only complain to you. You can contact me about this matter. I just want your reply;

4. Customer service promises to inquire and reply in time;

Response: Ask the other party's job number again carefully (even if you remember it at first, so that the other party won't be perfunctory) and ask the latest reply time. And ask to be free when calling back the phone;

5, customer service will generally double the return after verification;

Answer: There should be no additional conditions for double return. If you have the energy, I suggest that you must get a written explanation and an apology letter from this SP supplier who violates the rules. Otherwise, you can complain again, that is, ask for an apology. The reason is that the prepaid money you put in the operator was deducted for no reason, which is equivalent to "stealing" personal property. Returning stolen property is far from enough, and an apology is necessary;

6. If SP calls you on its own initiative.

Answer: You can claim compensation of 10 times or even higher. Give them time to think about it. However, it needs to be explained in advance that the compensation standard will increase by 10 times for each additional contact. Otherwise, you will complain or even sue the operators (China Mobile, China Unicom, China Telecom and China Netcom) again. Remember: the operator is sued, not the SP supplier. Because there is no legal relationship between you and SP in the legal sense, you can only sue the operator. In fact, SP suppliers are businessmen. They are not afraid of your prosecution, but the operators. Because operators are large enterprises, they will put pressure on SP manufacturers and deduct their fees, which is what SP manufacturers are most afraid of.