You can't make a phone call when there is a signal, and you can't use traffic.

Hello, 1, the common causes and solutions of the phone's failure to make a call are as follows:

(1) Check whether the mobile phone is in arrears, and suggest paying for recharging;

(2) Check whether the mobile phone is set with call forwarding, flight mode on, call barring, etc. Suggest canceling and try again;

(3) Check whether the function or signal of the mobile phone is normal, and suggest to change the mobile phone or try again;

(4) Try to restart or replace the mobile phone to see if you can answer the phone;

(5) Carry the mobile phone card to the local business hall for testing or replacement.

2. If the mobile phone can't surf the Internet normally, troubleshooting can be carried out according to the following conditions:

Situation 1, the contact between the SIM card and the metal contact of the mobile phone is insufficient. Try to insert the SIM card again.

In case 2, if the SIM card is damaged or the mobile phone has a problem, you can change the machine to check to see if there is a problem with the SIM card or the mobile phone.

In case 3, the current position is a signal blind area or there is no signal suddenly. You can test it in another place and pay attention to whether the cell phone signals of other users around you are normal.

Case 4: If the mobile phone card is in arrears, you can pay the arrears and start the mobile phone.

In case 5, the service is suspended due to abnormal number use, such as the number being used for illegal or illegal activities.

In the sixth case, roaming in Taiwan, Hong Kong and Macao or roaming abroad can only be used after roaming in Taiwan, Hong Kong and Macao and international roaming are enabled.

Situation 7: When the total traffic generated by surfing the Internet in the current month reaches the package traffic capping value, the system will automatically turn off the Internet access function, or the speed-limiting network will automatically resume opening next month, depending on the traffic capping rules of your package.

After removing the above reasons, it still can't be used normally. You can click /qAHfS for feedback, and we will check and handle it as soon as possible.