How to complain about harassing text messages?

You can complain to telecom operators or relevant regulatory agencies about harassing short messages. You can call the customer service hotline of telecom operators directly, or log in to official website to make online complaints; At the same time, it can also report to the relevant state departments such as the Ministry of Industry and Information Technology.

I. Complaining to telecom operators

First of all, you can call the customer service hotline of second-hand telecom operators, such as 10086 of China Mobile,100/0 of China Unicom and 10000 of China Telecom. , and choose the option of complaining or reporting according to the voice prompt, and reflect the received harassing message to the customer service staff. The customer service staff will record the complaints and inform the relevant handling procedures.

In addition, you can log in to official website, a telecom operator, find the entrance to complain or report on the website, fill in relevant information and submit a complaint. After receiving the complaint, the operator will investigate and take corresponding measures.

Second, report to the relevant regulatory authorities.

If you think that harassing text messages involves illegal or serious infringement of rights and interests, you can report it to the relevant state departments. For example, you can complain to the Ministry of Industry and Information Technology, which is responsible for national telecommunications management. You can report it through official website of the Ministry of Industry and Information Technology or relevant channels, and submit detailed harassing messages and related information.

Please provide true and accurate information when reporting, and keep relevant evidence, such as screenshots of short messages, so as to provide proof when necessary.

Third, matters needing attention

When you complain or report harassing text messages, please keep calm and avoid using violent or insulting words. At the same time, telecom operators or relevant regulatory agencies can be required to keep their personal information confidential to protect their privacy.

To sum up:

You can complain to telecom operators or relevant regulatory agencies about harassing short messages. You can call the operator's customer service hotline or log in to official website to make a complaint; At the same time, it can also report to the relevant state departments such as the Ministry of Industry and Information Technology. When making a complaint or report, please provide true and accurate information and keep relevant evidence.

Legal basis:

People's Republic of China (PRC) Public Security Administration Punishment Law

Article 42 provides that:

"Whoever repeatedly sends obscene, insulting, intimidating or other information and interferes with the normal life of others shall be detained for not more than five days or fined not more than five hundred yuan; If the circumstances are serious, they shall be detained for not less than five days but not more than ten days, and may be fined not more than five hundred yuan. "