How does China Telecom find out what package it is using?

There are four ways of self-help inquiry about telecom mobile phone packages and usage, mainly the following four ways, namely, calling telecom customer service phone for self-help, inquiring by SMS instruction, inquiring by hand-held business hall, and inquiring by computer online business hall.

1, self-service voice query of telecom customer service telephone.

Customer service telephone inquiry is the simplest method. Just dial 10000 and follow the voice prompts. If you don't understand, you can press "0" to select manual service after the call is connected.

2, SMS command query

In order to make it convenient for everyone to inquire about the usage of the package, account balance and telephone charges, China Telecom has launched a short message inquiry platform NO. 1000 1. You can directly send the corresponding query instruction to 1000 1 on your mobile phone, and you can receive the relevant content replied by the telecom short message platform in a very short time.

3, the handheld business hall query

Pocket business hall is the built-in query software of telecom smart phone at present. As long as you move your finger, you can check the phone bill balance, phone bill and package usage through the handheld business hall after surfing the Internet.

4, online business hall query

Online business hall inquiry is the most comprehensive and clear inquiry method at present. In the online business hall, you can check the phone bill, user information, package usage and other related information.