Why does it take 17 minutes to receive customer information?

Why do you have to wait 17 minutes to receive customer information when you shake the store number? Is there something wrong with your mobile phone? You can do the following.

1, check the cell phone signal. Poor signal, crowded network or shielding devices around may affect the normal reception of short messages. Try again when the cell phone signal is good.

2. Compare and test SIM cards. Put the SIM card on other mobile phones to test whether you can receive short messages. This situation still exists. You can consult the operator's customer service.

3. Restart the phone. Restart the phone and try again.

4. Restore all settings. Go to Setup, System Management, More Settings, Backup and Reset, Restore Factory Settings, Restore All Settings, and then follow the onscreen instructions.