Why can't the mobile phone receive the verification code?

The reasons why the mobile phone can't receive the verification code are: network problems, interception by SMS filter, wrong filling of mobile phone number, mobile phone infected with malware, and delay in sending verification code.

1, network problem

The verification code is sent by SMS or mobile phone application. If the network signal is weak or the network is congested, the mobile phone may not receive the verification code. Users can try to change to another network or move to a place with better network signal and try again.

2. SMS filtering and interception

Some mobile phones may have a short message filter, and the sender of the short message will be intercepted as spam. Users can check the SMS filter in the mobile phone settings and add the sender of the verification code to the trust list.

3. The mobile phone number is wrong.

There may be an error in the mobile phone number entered by the user when registering or logging in, resulting in the verification code being sent to the wrong number. Users must check carefully when entering the mobile phone number to ensure that the mobile phone number is accurate.

4. The mobile phone is infected by malware.

Some malicious software may read the user's short message content, resulting in the verification code being hijacked. Users can install mobile phone security software to conduct a comprehensive scan, clean up malicious software, and ensure the security of mobile phones.

5. The verification code is delayed.

Sometimes there may be a delay in sending the verification code, and users need to wait patiently for a while. If you still can't receive the verification code after waiting too long, you can try to resend it and contact the customer service of the relevant platform for help.