What if HONOR MagicWatch 2 doesn't receive a message reminder?

Please check your mobile phone settings according to the following steps:

1. Please check whether the Bluetooth connection between the watch and the mobile phone is normal and whether the data can be synchronized normally through HUAWEI Health App.

2. please check whether the message notification switch is on in the details of HUAWEI Health App device, and you need to select the application switch to push messages in the message notification interface.

3. Please check whether the watch turns on the do not disturb mode or whether you are not wearing a watch. When do not disturb mode is turned on and not wearing the watch normally, the message will not shake the reminder.

4. The message push function can only push the information pushed to the status bar of the mobile phone to the wearable device. Please ensure that the message can be pushed to the status bar of the mobile phone.

Android users (taking EMUI 9. as an example): Open the phone settings > Find the corresponding application in the notification center, turn on the notification permission switch, and notify the "Show on the status bar&; Banner &; Lock screen notification "switch is turned on.

iOS users: select phone settings > Notify, select the right application, turn on the switch to allow notification, and ensure that the switch is on in the notification center.

5. please add HUAWEI Health App to the background protection.

Huawei mobile phone: in mobile phone housekeeper > Turn on the application self-start and associated start switches in the rights management, and set the >: Battery > In the application of lock screen cleaning, turn off the sports health switch; If you can't find sports health in Huawei's mobile phone manager's home, it means that sports health has been added to the white list of background protection by default, and no additional settings are needed, but please confirm whether other housekeeper applications are installed on your mobile phone, such as 36, QQ Butler, Tencent Butler, Cheetah, Master Lu, etc. If there are other housekeeper applications, please add sports health to the protected background application.

non-Huawei mobile phone: different mobile phone models have different setting paths, please consult the corresponding mobile phone operator.