What is the number of consumer complaints in Foshan?

The complaint telephone number of the Consumer Association is 123 15. In addition to telephone complaints, the parties can also make complaints through letters, faxes, text messages, e-mails and the complaint platform of 123 15 website. For telephone complaints, the staff of the administrative department for industry and commerce shall truthfully record the relevant information.

Legal basis:

Eleventh "Measures for the Administration for Industry and Commerce to Handle Consumer Complaints"

Consumer complaints shall meet the following conditions:

(a) there is a clear respondent;

(two) there are specific complaints, facts and reasons;

(3) Belonging to the scope of responsibilities of the administrative department for industry and commerce.

Article 12

If a consumer complains about the complaint platform by letter, fax, SMS, e-mail or 123 15 website, it shall specify the contact information of the consumer, such as name, address and telephone number; The name and address of the respondent; The requirements, reasons and relevant factual basis of the complaint; Complaint date, etc.

If a consumer complains by telephone or at home, the staff of the administrative department for industry and commerce shall record the information listed in the preceding paragraph.