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What if the password of ABC card in different places is locked?
Incorrect debit card transaction passwords entered three times in a day in various trading channels will be locked. The solution is as follows:
1. If you have registered your personal bank account and remember the correct password, please log in to the bank account and click "My Account → Bank Card Number to be Unlocked → Password Unlock" to unlock it;
2. If you are not registered as a personal banker or forget the correct password, please ask the cardholder to bring a valid ID card and bank card, and you can unlock or reset the password at any branch of our bank.
Tips: For the safety of your funds and information, please don't tell others your bank account number and password in any way.
If the credit card payment password is entered incorrectly for three consecutive times, it will be locked. You can modify or unlock the payment password by the following steps:
1. Please log in to personal online banking, click "Credit card → Settings → Settings on the right side of password service → Payment password reset", enter the corresponding information according to the page prompts, and click "OK" to modify or unlock it.
2. Please log in to the personal bank and click "Home → Credit Card → Card Manager → Select the card to be modified → Security Management → Password Management" to modify or unlock the payment password.
3. You can also call our credit card customer service hotline 4006695599 to modify or unlock the payment password.
Tips:
Credit card payment password is used for daily consumption and cash withdrawal. For the safety of your funds and information, please don't tell others your bank account number, password and SMS verification code sent to you by the bank in any way.
(Answer time: May 6, 2023. In case of business changes, please refer to the actual situation. )
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