What is worth learning from the grid management in Aojiang Town?

Comprehensive social management is an inevitable requirement for the party to lead socialist construction. The transformation of social governance in China from "comprehensive governance" to "safe construction" is a great progress and innovation. Although the safe construction was not first put forward by Zhengzhou, Zhengzhou's experience put forward its own views on the scientific connotation of safe city construction, that is, the "9+X" model, and established an effective system.

We need to look at Zhengzhou's experience in realizing the transformation of social governance model under the background of four comprehensive strategic patterns. Jin Peng information experts believe that the following seven experiences are worthy of recognition:

First, deepen the construction of peace, based on peace and happiness.

From the national situation, the general peace construction has been going on for a long time, while Zhengzhou is carrying out the deepening peace construction, and its starting point and destination are safety-oriented, happiness-oriented and people-oriented.

Second, integrate social resources and share them with the whole people.

I won't expand on this point, because experts have talked a lot. Just look at the general pattern and positive energy of various social organizations and volunteers participating in social governance in Zhengzhou, and you will know the general situation.

Third, seize the difficulties and build a good governance region.

For example, the key action experience of "9+X". When we went to the development zone, the experience they provided was to specify action 9, followed by optional action 3 in other colors, which was 9+3, that is, to determine the difficult points of each grassroots and field according to different time and space conditions, and to build a good governance area more effectively. This kind of experience is practical and effective in Zhengzhou, which is worthy of praise and promotion.

Four, in-depth publicity, strengthen supervision and evaluation.

This is the common experience of people who adhered to the mass line and implemented the responsibility mechanism in the past, and it has also received good results in the construction of peace, and it is also worthy of praise and promotion.

Five, to ensure the team building, optimize the law enforcement environment.

The practice in Zhengzhou shows that we must do a good job in the construction of the rule of law team in accordance with the requirements of the Fourth Plenary Session of the 18th CPC Central Committee, so that the top-level decision-making, top-level design and basic policies can be solidly promoted from top to bottom. At the same time, we must constantly improve the law enforcement environment, otherwise, without a good environment and understanding and support from all walks of life, law enforcement and social governance will not last long; Secondly, judging from the vision of building a China ruled by law, Zhengzhou's practice responds to and conforms to the new trend and new theory of modern rule of law.

Six, Zhengzhou grid management experience, democratic participation and co-governance theory.

Since the 18th National Congress of the Communist Party of China, special emphasis has been placed on governance. This is not simply to strengthen control, but refers to public participation, cooperation between the government and the people, and common governance. The practice of Zhengzhou fully embodies this point, conforms to the new trend of modern rule of law, and is in line with the world, which is also the characteristic of China. Its essence is to strengthen democracy and move towards democratization.

Seven, using the theory of fine rule of law construction

After the reform and opening up, China began to attach importance to the construction of the rule of law, but like economic construction, it was also extensive in the past, and there were some rough, unscientific and poor operability problems in legislation, law enforcement and justice. Today, the construction of rule of law in China has entered the stage of refinement, democratization and scientific development. If we don't have a deep understanding and pay enough attention to this, we will still engage in extensive legal construction, which will produce many drawbacks and contradictions. In the field of social governance, it is also necessary to have a refined theory of rule of law as a guide. Zhengzhou is exploring in this direction, and its innovative spirit is commendable.

1. Community grid management is a new community management model actively explored and vigorously promoted in recent years.

The basic idea is to divide the urban grass-roots into several unit grids on the basis of the unchanged street and community structure, build a community information platform in the form of grids, integrate community resources, strengthen community functions, improve community services, and realize scientific, refined and long-term community management.

2. Community grid management originated from the exploration and practice of "10,000-meter grid" urban management system in Beijing and other cities.

From the practice of developed cities for many years, the general idea and technical conditions of community grid management have basically matured, and social awareness is getting higher and higher. Especially in urban management, family planning, community party building and other aspects of continuous exploration, providing rich experience for community management grid. Promoting community grid management is of great significance for implementing the spirit of the Sixth Plenary Session of the Sixteenth Central Committee, comprehensively promoting community construction, improving grassroots service and management network, perfecting new community management and service system, and promoting harmonious social development. It can be predicted that community grid management will gradually become an important means of urban grassroots social management in China.

Three, since 2000, our city has done a lot of work around the community construction, and achieved remarkable results, realizing that the community has "people, money, rules and places", and the overall level of community construction ranks in the forefront of the province.

In order to extend community management, various streets and communities have carried out a series of innovations in terms of responsibility, establishment of responsibility areas, joint management, and up-and-down linkage, which laid a good foundation for promoting community grid management. Some functional departments in the city and district set up working platforms in the community, and also tried to solve their own shortage of manpower through grid management.

Four, in view of some disadvantages in community management, we need to have a clear understanding.

1. Community affairs are complicated, and all aspects of work have to enter the community, which is both scattered and wasteful, with insufficient integration of resources and imperfect territorial management mechanism;

2. There are many investigations, statistics, reports and accounts, backward management methods, low comprehensive efficiency and no information sharing mechanism.

3. The community spends a lot of time and energy in meetings, welcoming inspections, writing slogans and sorting out files. There are many staged activities, and there is still a certain gap between the "on-site service" and "face-to-face service" of community workers and the requirements of the masses;

4. The tendency of administration and institutionalization of community work is more prominent, and the assessment mechanism and team building of community workers need to be strengthened.

Five, the construction of community information platform is a basic work of community construction and management.

It is understood that Tongguanshan District has included this work in this year's main objectives and tasks, and will start construction. Community management and public service informatization need advanced management mode as the basic framework. This year, the city will also carry out community scale adjustment and community neighborhood Committee change. How to provide effective services and long-term management for about 2,500 "big communities" is particularly important. Building a harmonious community, consolidating "four haves" and moving towards "four excellences" (excellent facilities, optimized management, excellent service and beautiful environment) requires innovative community management and service models. Therefore, promoting community grid management is an important topic before us.

Six, community grid management, community is the foundation, grid is the key, service is the essence, management is the core.

There are different patterns of grid division in other places. In the implementation of grid management in urban areas, streets can be regarded as primary grids and communities as secondary grids. These two-level grids play a leading role in community construction and management. The government's social management and public service functions mostly cover these two levels. The grid division of some cities or some jobs is based on communities. In view of the current "big community" setting in our city, the management framework within the community needs to be further clarified. Therefore, we can learn from foreign experience and divide some responsibility areas (equivalent to residents' groups) into grid units, which can be called "responsibility grid". In this way, the "street-community-responsibility grid" constitutes the urban three-level grid system. From the perspective of extending community management and improving community service, community responsibility grid should be our focus.

Seven, the community responsibility grid, is to undertake the responsibility of community affairs. The popular understanding is that "public services enter the community and community affairs enter the grid".

At present, the community affairs in our city mainly focus on civil affairs, family planning, employment, social security, urban management, establishment, comprehensive management, party building and so on, and there is a trend of further expansion. Residential buildings, commercial and residential buildings, blocks, markets, schools, hospitals, sports venues, as well as resident units, public service stations, property management institutions, community NGOs, etc. Everything in the community can be attributed to each grid. Therefore, it is an important content of community grid management to decompose community affairs into each grid item by item and locate all community information in each grid. Street and community workers should find their own tasks in the grid besides their online duties. Full-time community workers, party branch secretaries, residents' group leaders, building leaders, cleaners and community volunteers from all directions together constitute the responsible subject of each grid. In short, participating in public services, promoting governance according to law, ensuring supervision by the masses and fulfilling social responsibilities are the main responsibilities of community grids.

Eight, community responsibility grid, can be divided into two categories.

The first kind, residential area grid, is a responsibility grid with residential areas as the main body.

The second type is the unit grid, that is, the responsibility grid with the units in the jurisdiction as the main body, and other grids belong to the category of non-residential areas. Judging from the main responsibilities of streets and communities, the current management focus is on community grid. Involving family planning, comprehensive management and other community affairs. Cell grid is also needed to play a role in order to achieve the requirement of "living together and building together". The division of unit grids shall meet the following conditions:

1, the area is relatively complete;

2. It has a large area and business scale;

3. Non-residential function is dominant; Clear boundaries with residential areas;

4. Stability and continuity of independent setting;

5, can effectively fulfill the social responsibility and public obligations within the grid.

For those units with small floor space, it is best to incorporate them into the residential grid nearby.

Nine, the community responsibility grid, in the specific division should pay attention to the following factors.

1, the division of the jurisdiction areas of residents' groups and party branches;

2. Division of property management areas;

3, city appearance and environmental sanitation and urban management law enforcement division;

4. Division of community health service areas;

5, the division of public security and household registration jurisdiction;

6. Division of primary school districts.

The general requirement is to promote government social management and public services to cover the community and extend to the grid. According to the statistics of registered population, it is appropriate for each residential grid to be "more than 250 households and less than 500 households". Such an area is conducive to community workers' responsibility, on-site investigation and face-to-face service.

X. Promoting community grid management is the need to strengthen grass-roots management, improve public services and build a harmonious community, and it is also an important change in community management mode.

"Information platformization, grid management, refined service and socialized supervision" may become the basic content and direction of the new model of community work. To promote community grid management, on the one hand, we should fully reflect the overall requirements of "digital community and responsibility grid", on the other hand, we should fully reflect the humanistic concept of "harmonious community and people grid". Community responsibility grid is to pay attention to people's feelings and people's livelihood, that is, to serve and be responsible for the people, so as to truly become a "people's grid."

XI。 To promote community grid management, we have some good experiences and practices in community construction, such as "separation of duties and posts" community management system, setting up community workstations, "one shoulder to shoulder" between community directors and secretaries, combining community management with property management, putting community planning on the wall, dividing responsible communities, drawing "household administration map" for family planning, "1890" community service, and home care service. In short, it is necessary to further expand the grid around the construction of "four excellent", promote informatization, and strive to form a new pattern of urban social management and community grid management within the public service system of "two-level government, three-level management and four-level network".

Twelve, it is very important to promote community grid management, community integration of community work resources, strengthen comprehensive management, and constantly consolidate the "regional territorial integration" community work mechanism. At the same time, it is necessary to study and deepen the "one post and two responsibilities system" and realize the implementation of "personnel, responsibilities and tasks" in accordance with the requirements of community grid. Therefore, it requires community workers to check at least once in their own "responsibility grid" (face) after arriving at their posts every day without affecting their full-time (online) work; Do a good job in basic work such as investigation, statistics, publicity, mediation, information collection and emergency management within the grid according to regulations; Strengthen the awareness of "social workers", establish a long-term mechanism, and jointly manage community affairs within the grid with community volunteers to effectively solve the contradictions and difficulties of community residents.

Thirteen, to promote community grid management, street as a grid, responsible for overall guidance, comprehensive coordination. Main work:

1, implement various policies and measures for social management and public services in accordance with the requirements of shifting the focus of urban management.

2, adhere to the community neighborhood committees, community workstations as the basis, high efficiency, high quality service, so that the masses are satisfied.

3. Reasonably divide the community responsibility grid and establish a new mechanism of classified guidance and scientific evaluation.

4. Establish a street grid management center and build a platform for sharing and exchanging information resources.

5. Popularize the working method of "diary of people's feelings" to lay a solid foundation for community management and community informatization construction.

6, to carry out community volunteer service, with activities as the carrier, highlighting the mass, public welfare and humanization of community grid management.

7. Strengthen the construction of street and community teams, strengthen performance appraisal, study and establish a "salary scale subsidy" system for community workers, and gradually improve the treatment of community workers.

In the process of grid management, there are two important issues worth studying. One is the "access system" of community work, which can be placed in the streets as a specific authority to adapt to the responsibility of territorial management and promote the gradual formation of a mechanism for the government to purchase community public services; One is the community party building work, which should be placed in the prominent position of community grid management, penetrate into all aspects, enhance community cohesion, and promote "full coverage of community party building".

Fourteen, to promote community grid management, the management functions and working methods of all departments in the city should be adapted to it.

1. District-level management authority and resources should continue to sink to the streets and cover the community, laying a solid foundation for community work.

2. Each line into the community work should be connected with grid management, standardize the working mechanism, and promote long-term management.

3. When all public affairs are carried out in communities and grids, it is necessary to strengthen coordination and promote resource sharing.

4. Various statistics and reports. It should be brought into a unified platform, which is conducive to the promotion of community informatization.

5, actively strive for the national and provincial and municipal investment and support for community construction and management, and enhance the security capacity.

6. Strengthen communication and cooperation with municipal departments and system units to promote co-construction.

7. Conduct regular line training for community workers to further improve the level of community work.

8. Organize some regional activities to create an atmosphere of community grid management.

In short, all departments in the city should strengthen overall coordination when carrying out their work, and form a strong joint force of community construction and management.

Fifteen, to promote community grid management, information construction has a lot of work to do.

1, it is necessary to strengthen research, make targeted inspections, and work out the overall plan. At present, Tongguanshan District of our city has been included in the pilot area of community informatization construction in the whole province by the Provincial Information Industry Department and the Provincial Information Office, especially to strengthen project research and packaging and actively strive for policy support.

2. Efforts should be made to develop the "People's Grid" community management information system in Tongling City, and cooperate with professional companies to put the software system into trial operation as soon as possible. To some extent, software system is the key to the success or failure of community informatization. We must proceed from reality, start with details, integrate into the concept of grid, and strive to be comprehensive, accurate, effective and fast.

3. It is necessary to set up a municipal public service information center, promote the database construction of the district-level center, implement the district-level networking infrastructure project, promote the docking of e-government and community informatization, and ensure the smooth and safe information.

4. On the basis of the administrative division map of municipal districts, draw the "Tongling urban grid map".

In fact, it is a three-level grid map, which is marked to every community at the district level; Streets, marked to each responsibility grid (residential grid and unit grid); Every building, every road and every facility in the community is marked. In addition, we should also establish a community responsibility grid coding system, an evaluation system for community informatization construction, strengthen the construction of municipal government websites and community service center websites, and build a three-level office business platform for districts and streets, and so on.

Sixteen, to promote community grid management, we must strengthen and improve community services.

According to the requirements of the State Council document, we should vigorously promote the construction of public service system, so that government public services can cover communities; Cultivate community service non-governmental organizations and organize community volunteer service activities; Encourage and support all kinds of organizations, enterprises and individuals to carry out community services; Give full play to the role of community neighborhood committees in community service, and strive to realize that community residents are helpful, difficult and in need. As far as Tongguan mountain area is concerned, three key tasks must be done at present: first, further develop and expand the community service center in the area; The second is to establish the district administrative service center as soon as possible; Third, vigorously carry out community volunteer service activities.

Seventeen, to promote community grid management, we must speed up the establishment of community supervision system.

The so-called community supervision refers to the mass, comprehensive and orderly democratic supervision carried out by community residents and community party member around expanding grassroots democracy, safeguarding the interests of the masses and building a harmonious community. Specifically, first of all, the supervision of government work (such as administration according to law, public services and social management) extends to the community; The second is to supervise the units in the jurisdiction to fulfill their social responsibilities and undertake public obligations; The third is to supervise and safeguard the rights and interests of the masses; The fourth is the supervision of party and government leading cadres "eight hours away". How to carry out community supervision is an exploratory innovation in community work. To strengthen the construction of community party organizations, promote community grid management and guide residents to participate in community activities, it is necessary to conduct in-depth research and bold practice on the establishment of community supervision system. In short, we should innovate ways and means, conform to the requirements of grid management, build a community supervision platform, especially give full play to the supervision role of old party member and veteran comrades in the community, and promote the development of community public services, the expansion of grassroots democracy and the strengthening of mass autonomy.

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