The mobile card of 2g network in Samsung GALAXY Note 3 N9002 mobile phone can't send and receive short messages.

According to your description, I suggest you try the following methods:

1. Restart the phone and check whether it is a signal problem.

2. Check whether there is any arrears.

3. I suggest you call the operator's customer service number to check whether the number of this SMS center in your area is correct.

4. Try to replace another SIM card.

5. Check whether the mobile phone is equipped with security guards or third-party SMS software, and test it after unloading.

6. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

If the problem still exists through the above methods, please send the equipment to Samsung Service Center, and the engineer will check the machine and deal with it. Please click the following link for the specific location of Samsung Service Center:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

For the simulation operation guide of N9002, please click the following link. Teach you to master practical skills step by step and use your equipment better.

_ simulator _ note 3 _ n 9002 _ Baidu _ 13 103 1

Welcome to Samsung Digital Service Platform: /ask