I sent a judicial notice to freeze my Alipay in installments, but I didn't find my criminal record.

If your installment music is frozen, the first time is to call the customer service phone number of installment music at 400-005-9 15 1 to consult the customer service staff to see what caused the freeze. If it's just a system anomaly, let the customer service staff unfreeze it for you.

Many people's installment accounts are frozen because they are too overdue or overdue for a long time, so they are frozen and cannot be used. If this is the case, you need to pay off the arrears as soon as possible and see if it can be unfrozen after paying off.

If you consult the customer service staff after being frozen, it is because of the system risk control, then in this case, manual intervention is impossible, but this situation is mostly because your account security factor is low, so the system temporarily freezes it for you. So if this is the case, you have to wait for the risk control to pass and see if your account has been unfrozen after a while.