Why can't I log in recently?

The following is the website announcement.

On the Impact of Account Security System Upgrade on Login (20 13-9-24)

Author:

manage

Dear users:

In order to make users' accounts more secure, we restarted the website's "security questions" and "password reset" functions on September 22nd. Affected by this, some users failed to log in. Therefore, we hereby announce some common problems and solutions:

On the issue of safety verification:

If you set a security question: Please answer the security question to log in normally.

If you haven't set the security question/forgotten the answer to the security question: please click Reset Password and log in normally; If your email "inbox" is not received, please go to the "trash can" to have a look.

Verification of mobile phone login;

It's been fixed. If in doubt, please give us feedback.

About some users clicking on the page is not reflected:

Please try to change your browser before operation.

If your self-service maintenance is unsuccessful, please contact us through various complaint channels, and we will verify and handle it for you as soon as possible. Thank you for your understanding and support. Have a nice day.