Is it illegal for merchants to send text messages with virtual numbers?

The phone numbers of merchants seen by buyers on Tik Tok are often virtual, because merchants use virtual numbers to communicate in order to protect privacy or avoid being harassed. However, it is not safe for buyers to dial these virtual numbers, because the virtual numbers may hide the identity and location information of the real numbers.

The use of virtual numbers can provide certain security for businesses, such as preventing personal information disclosure and telephone harassment. In addition, the virtual number can also realize telephone transfer, recording, voice message and other functions, providing more convenient customer service for merchants.

However, buyers need to pay attention to the fact that the virtual number does not represent the true identity and reputation of the business. Before purchasing goods or services, the buyer should verify the authenticity of the merchant through other channels, such as checking the reputation evaluation of the merchant and inquiring about relevant licenses and qualifications. Buyers should also protect their personal information and avoid revealing too much sensitive information in telephone communication.

To sum up, although the phone number of Tik Tok's merchants may be fictitious, buyers still need to be cautious and conduct sufficient investigation and verification before purchasing to ensure their own safety and rights protection.