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What should I do if I edit a short message into a multimedia message?
According to your description, if the SMS sent by your mobile phone is automatically changed to MMS, when the number of SMS exceeds 10 (670 Chinese characters), it will be automatically changed to MMS. This phenomenon is normal, please feel free to use it. If the number of characters does not exceed 10(670 Chinese characters), we suggest you try the following methods:
1. Uninstall recently downloaded and installed third-party software.
2. Try to replace the SIM card
3. Try to restore factory settings: Settings-Reset/Privacy/Personal-Restore factory settings.
If the problem still exists after the above operation, it is recommended that you bring the purchase invoice, three-guarantee certificate and mobile phone to the local Samsung service center for inspection by engineers. Please click the following link to find out the specific location of Samsung Service Center:.
Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.
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