I booked a train ticket online. Why didn't I receive the SMS notification?

The website of 12306 didn't send the short message to the mobile phone because the website system was busy. It is very likely that the short message was not sent to the mobile phone. In this case, you can log on to the website of 12306 to check whether the order is successful, whether the ticket is issued successfully, and whether the train number, seat number and train number of the ticket are complete. This kind of situation can usually be found. If not, you need to call customer service to inquire about the order.

Extended data:

1. Choose a reliable website, preferably the website of the railway head office 12306, which is the official website of railway ticketing, with the most accurate information and the most reliable ticket purchase.

2. The first time you buy a ticket online, you need to check your ID card, that is, take your ID card to the train station to check whether it is consistent with the data of the railway system and whether it is a valid ID card.

3. Before purchasing tickets on the website for the first time, you should register on the website at telephone number 12306, and register your ID number, telephone number and email address on the website. Please remember your user name and login password.

4. There must be payment tools such as online banking or Alipay.

The procedures for purchasing train tickets online are as follows:

1. Log on to the ticketing website 12306, select the ticketing menu, and fill in the information such as passengers, ride interval, ride date, train number, etc.

2. Enter the verification code according to the menu prompt, and the verification is passed.

3. If the booking is successful, pay online, and then buy the ticket after the payment is successful.

4. The website sends a short message to inform that the ticket purchase is successful, and tells the detailed information such as the interval, date and time.

5. Take your answer ID card to the ticket collection terminal at the station before driving.