Tik Tok Shopping Mall Return Process

After we open a store on the Tik Tok platform, if we feel that we can't do it, we can choose to return it to Tik Tok's store. So what is the process of Tik Tok merchants returning stores? In order to solve everyone's problems. The following Sichuan Xu Yan Science and Technology will introduce you.

The process of returning the store is: verifying the identity → applying for returning the store → auditing the account → signing the agreement → returning the deposit.

(1) authentication

If there is a need to "return the store", the merchant can click Enter Store-Return Store to view the relevant information of the store, including qualification type, store name, store ID, company name, operator/legal representative name and other information. If the information is missing or wrong, the merchant can update and supplement it in the basic information of the store.

(2) Apply for a return

To apply for returning a store, the following conditions must be met:

All the goods in the store have been removed from the shelves to ensure that no new transactions will occur;

Publicize in a prominent position on the front page of the store for 30 consecutive days;

All commodity orders are in the state of transaction completion or transaction closure, and the last order has been completed for 90 days;

There is no commission default;

Regular payment has been settled;

Arrears without margin.

(3) Account audit

After submitting the application for returning the store, the merchant needs to fill in the bank account information of the deposit refund. The platform will complete the review within 3 working days after the submission of the merchant;

Individual industrial and commercial households: merchants can fill in the operator's personal bank account or the enterprise bank account corresponding to the store main body;

Enterprise merchant: the merchant needs to fill in the enterprise bank account number corresponding to the store entity;

(4) Sign the termination agreement

After the approval, the merchant needs to click "Agree Agreement" to sign the "Termination Agreement". After the agreement is signed, the store will be closed.

(5) Refund the deposit

The deposit will be returned to the bank card account filled by the merchant within 7- 15 working days after the store is closed. If you need to open a store again, you need to re-enter and build a new store with your business license after the store is closed.