ABC failed to sign when updating the certificate! The error message is: Failed to open the personal certificate store! 】 how to solve it?

In general, the certificate status is abnormal, including expired certificates and invalid certificates.

1. Check whether 360 is installed. Tencent housekeeper and other anti-virus software have affected the online banking card reading.

2. In the start menu, select China Agricultural Bank Online Banking Certificate Tool Software-Management Tools-Certificate Operation-View Certificate to see if the certificate can be read normally. If not, go to the ABC homepage and download the KBao driver's card.

3. Check whether the safety control is installed normally.

4. If all the above steps fail, please call the customer service hotline of Agricultural Bank of China at 95599 for consultation.

Extended data:

Digital certificate is a kind of high-strength security authentication product provided by our bank, and it is the only certificate for you to conduct online banking transactions.

Digital certificate combines high-intensity encryption algorithm and security authentication mechanism, which can effectively prevent transaction information from being illegally stolen and modified, and ensure your safe use of online banking.

Identity authentication of both parties to a transaction: authentication includes source authentication and entity authentication, that is, it is necessary to accurately identify the source of information and the identity of peer entities communicating with each other.

Generally speaking, the bank website can verify the identity of the certificate holder, and customers can also verify the legality of the website through the website certificate.

Agricultural Bank of China-Certificate Introduction