Joke Collection Website - Public benefit messages - Cool Cloud can log in normally on the computer. When the mobile phone logs in, it always prompts that the password is wrong. What should I do?

Cool Cloud can log in normally on the computer. When the mobile phone logs in, it always prompts that the password is wrong. What should I do?

First, check whether the cool cloud version is the latest. Methods: Check the version number of mobile phone settings-Application Management-All-Cool Cloud-Cool Cloud. If it is not the latest, it is recommended to upgrade the version.

Second, clear the data and log in again. Methods: Mobile phone settings-application management-all-cool cloud-clear data.

Third, if you want to reset your password, you can click Forgot Password Settings:

Click Forgot Password on the login page of mobile phone CoolCloud-after entering CoolCloud account, click Retrieve Password (if you enter your email account, the system will automatically send you an email, please click the link in the email and follow the prompts to reset your password; If you enter your mobile phone account, the system will automatically send you a text message. Please remember the verification code in the short message, click the link in the short message and follow the prompts to reset the password.

After setting the password, you can log in to Cool Cloud and synchronize the data.