Brief introduction of "Zhang Die" incident

The post titled "Cancer Hospital Affiliated to Fudan University Renames Cancer Patients as (Pictures with Truth)" said that on August 29, 201/year, when patient Zhang went to the Cancer Hospital Affiliated to Fudan University for treatment of colon cancer, he had a dispute with No.5532 toll collector Wang because of the refund problem (the hospital overcharged).

According to the net post, at the strong request of his family, the party Wang called to apologize and expressed his willingness to give some financial compensation. However, the family refused, thinking that there was no need for financial compensation, and the other party needed a public apology.

However, nearly four months after the incident, the family members have not waited for a satisfactory answer, and the patient Zhang has become silent and lost appetite because of this mental blow.

The poster also uploaded a photo of "Special Receipt for Outpatient and Emergency Medical Expenses of Fudan University", and the word "Zhang Die" was displayed in the name column.

The event protagonist Jing Wong.

Lixin graduated from accounting, has signed a long-term contract with cancer hospital, and still works in the hospital!

The truth of the incident 201165438+On the afternoon of February 27th, the netizen "Wang Gangqiang" posted in a well-known online community that the patient Zhang Qiang (pseudonym) had an altercation with the hospital toll collector when he was in the cancer hospital affiliated to Fudan University. The latter actually changed the name on the patient's medical card to "Zhang Die".

Recently, a post titled "Cancer Hospital Affiliated to Fudan University Renames Cancer Patients as" Zhang Die "has attracted the attention of netizens. The poster "Wang Gangqiang" said that Zhang Qiang (a pseudonym) from Nanling County, Anhui Province was maliciously changed to "Zhang Die" by Wang Jing, a toll collector of the hospital. Yesterday, Zhang Qiang's lover, Ms. Sun, said that Wang Jing was now required to apologize in writing and pay compensation of one yuan for mental damage.

The name was changed to "go to hell" after an altercation was exposed on the Internet.

Attached to the post is a photo of "special receipt for outpatient and emergency medical expenses of Fudan University Cancer Hospital", and the name column shows "Zhang passed away".

Yesterday afternoon, Zhang Qiang's lover, Ms. Sun, told reporters that they went to Fudan Cancer Hospital for medical treatment on August 29 this year. When I checked out, a kind nurse reminded me that I had overcharged a sum of money and could get a refund. Because they overcharged 14, they had an argument with Wang Jing, the toll collector whose number was 5532 at that time. Finally, under the coordination of hospital staff, the overcharged fees were finally refunded.

What Ms. Sun didn't expect, however, was that when they went to see a doctor the next day, they found that the name on the patient's medical card had been changed to "Zhang Die", which was later displayed on the electronic big screen of the hospital. Ms. Sun said that after investigation by the hospital, Wang Jing was renamed.

The family hospital just wanted to solve it with money and never apologized.

Ms. Sun said that she had communicated with the hospital many times on this matter, but the director of the hospital complaints department only wanted to settle the matter with money and proposed compensation of 10000 yuan. But "he said it was impossible to apologize publicly and his attitude was very bad."

Ms. Sun hopes to get an oral apology from the director of the Complaints Department. "My wife is a cancer patient and suffered such harm. We deserve an apology. "

Ms. Sun said that Wang Jing and her father had apologized by phone and text message, and offered 1000 yuan as compensation, but she refused, thinking that there was no need for financial compensation and the other party needed a public apology. But Ms. Sun told reporters on the other end of the phone that the little girl was impulsive at the time. We shouldn't apologize publicly after all this time. We can accept a formal written apology and compensate one yuan for mental damage. "The amount of money doesn't matter, just have an attitude of admitting mistakes."

Jing Wong's father was really wrong and would like to apologize.

Yesterday afternoon, Wang Jing's father, Wang Ping, told reporters that he criticized his daughter for the first time after knowing this. Wang Ping said, "No matter what quarrel I had with Teacher Zhang, my later behavior was wrong." . "After the incident, I made dozens of phone calls and sent countless text messages to express our apologies to Teacher Zhang. His wife may think that this is disturbing them, and then she refused all our calls. "

According to Wang Ping, her daughter has been punished after this incident. Her internship period was extended by one year and she was fined 10 thousand yuan. She was also punished by informed criticism of the whole hospital. The daughter also realized that such behavior was extremely wrong, and they were willing to compensate Mr. Zhang for his mental loss.

Wang Ping expressed the hope that Mr. Zhang would leave him an address, and he would ask his daughter to write a written apology and send it to him. If you need to apologize at home, that's fine.

Yesterday, the staff of the Complaints Department of Fudan Cancer Hospital told the reporter that the hospital did not accept any media interviews, but the net posts were quite different from the facts. Some details are not convenient to disclose, and a press conference will be held at an appropriate time to explain the situation.

The hospital took measures to report the Zhang Die incident.

The cancer hospital said that it attached great importance to the complaint after receiving it. The receptionist of the complaint department immediately investigated the cause and immediately apologized to the patient's family, promising to deal with the incident seriously and inform the family of the result. On September 1 day, the joint meeting of the party and government of the hospital made a special study and decided to deal with the toll collector Wang according to relevant regulations. The treatment contents include "staying in the hospital for observation for one year, deducting the post allowance of 10000 yuan", "department's in-depth review, informed criticism in the whole hospital", and "if there is any violation of discipline during the stay in the hospital, the labor contract will be terminated immediately".