The property management of the community threatens us with water and electricity cuts, what should we do?

The owner will be held responsible for losses caused by water and electricity outages during property collections

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Quanzhou: There are disputes over the introduction of new regulations on property service charges No forced water and power outages are allowed

Refer to laws and regulations

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Quanzhou recently issued several opinions on property management, clearly stating the reasons If a dispute arises over the charging of property services, the owner shall not be forced to cut off water or power, and shall resolve it through equal consultation or legal channels.

The opinions require that property service companies should provide corresponding services, collect property service fees, and implement a clearly marked price and fee disclosure system in accordance with the stipulations in the property service contract. If a dispute arises due to property service charges, the owner shall not be forced to cut off water or power, and shall resolve it through equal negotiation or legal channels.

Units such as water supply, power supply, gas supply, communications, and cable TV in the property management area should charge relevant fees to end users and be responsible for the maintenance, maintenance and other management of relevant pipelines, facilities and equipment in the property management area. Liability and related costs. If efforts to dissuade or stop violations of the owners' agreement are ineffective, the owners' committee shall be reported within 24 hours; for violations of relevant national regulations, the relevant local administrative authorities shall be reported within 24 hours. When taking over a property or withdrawing from a property, handover work should be done in accordance with regulations.

Refer to laws and regulations

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The "Beijing Property Management Measures" came into effect on October 1, 2010.

Refer to property management laws and regulations

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"Beijing Property Management Measures" shall not suspend water and electricity due to arrears and other reasons.

The "Measures" stipulate that in principle, the money expenses for water, electricity, gas, heat, communications, cable TV, etc. shall be paid by the owners themselves. If the property service company accepts the entrustment to collect the fees, it shall issue a professional certificate to the owner. Business unit invoices shall not be used to restrict or disguise professional services on the grounds that the owner is in arrears with property service fees.

Collecting various water, electricity, gas, heat and other fees has now become a business project of some property service companies. When property companies collect these fees, professional power supply and water supply companies should provide corresponding invoices.

Because the property fee collection rate in some communities is not high, in order to increase the property fee collection rate, some property management companies have cut off water and electricity on the grounds that owners have not paid property fees. The new "Measures" expressly prohibit these behaviors of property companies, and the Municipal Housing and Urban-Rural Development Committee will issue corresponding applicable rules to stipulate punitive measures.

Refer to the property management website

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Changsha: If property management restricts water and electricity, the owners committee will be notified and the property management committee may be fired

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In the past few days, the weather has cooled down, but there are still calls one after another from citizens "reporting" that the community property management has limited power to expedite the payment of property management fees. “Even if the owner has not paid the property management fee, the property management cannot restrict electricity or water to the owner. Otherwise, the owner can complain to us, and we will order the property management to restore water and power supply immediately. Property management who refuses to change the order will also be notified. "Relevant staff from the Property Management Office of Changsha Housing Property Rights Bureau said.

Guangzhou: With the introduction of power supply regulations, residential property management will be severely punished for turning off the power switch without authorization

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The author learned yesterday that after more than four years The country's first comprehensive local regulations on electricity supply and consumption, the "Guangzhou City Power Supply and Electricity Consumption Management Regulations", have been revised and will be officially implemented on September 1.

Property management companies are not allowed to cut off power to residents without authorization

Some citizens will encounter such a situation: some property management companies or some institutions with public management responsibilities, in the name of community owners On the grounds of default in paying property management fees, etc., measures such as power outages and meter blocking are taken without authorization for users in the management area. This undoubtedly seriously infringes upon the user's legitimate rights to use electricity.

Therefore, the "Regulations" also impose restrictions on property management. "Property service companies or other units with management responsibilities shall not interrupt the user's service on the grounds that the user owes property management fees or for other reasons." Normal electricity usage”. Violators will be ordered to restore power supply immediately and fined not less than 2,000 yuan but not more than 100 million yuan.

Hainan property companies refuse to collect on their behalf, and water and electricity units are not allowed to cut off water and power

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