What are the service hours of China Mobile?

Mobile 10086 has a 24-hour manual service, but it only provides emergency service from 22: 30 to 8: 00 at night, and only provides manual service during part of the Spring Festival, and all other times are self-service.

10086 customer service hotline provides users with professional services such as mobile communication business consultation, business acceptance, complaints and suggestions 24 hours a day through manual, automatic voice, short message, fax and email.

note:

China Mobile is a mobile communication operator based on GSM, TDD-LTE and FDD-LTE networks. China Mobile is wholly-owned by China Mobile (Hong Kong) Group Co., Ltd., and its holding China Mobile Co., Ltd. has set up wholly-owned subsidiaries in 365,438+0 provinces (autonomous regions and municipalities directly under the Central Government) and Hong Kong, and listed in Hong Kong and new york, mainly engaged in mobile voice, data, broadband, IP telephone and multimedia services, and has the right to operate computer Internet international networking units and international import and export business.

In order to solve all kinds of problems and difficulties encountered by customers in the process of using mobile phones, China Mobile Company has set up a customer service hotline 10086 all over the country. Customers can call the local 10086 at any time for consultation, handle various businesses, master their own telephone charges, understand the relevant knowledge of China Mobile, put forward opinions and suggestions to China Mobile Company, and complain about the quality of mobile phone calls and the service attitude of sales staff.

Among them, the phone bill inquiry service is only open to local customers of China Mobile, and foreign customers should call the local customer service center for phone bill inquiry. 10086 customer service hotline provides you with 24-hour all-weather service. China Mobile's original two customer service numbers were 1998, 1860 and 186 1. From June 18, 2006, these two customer service numbers officially "retired".

China Mobile officially announced that the original customer service numbers 1860 and 186 1 will be upgraded to 10086, and all functions will be merged into the new number 10086. The menu and voice of the number 10086 are basically the same as the original number 1860.