Ctrip's high-speed rail booking (at present, there is no manual service in the high-speed rail part) sent a message saying that it will reply at the latest one working day. It was booked on Monday, an

Ctrip's high-speed rail booking (at present, there is no manual service in the high-speed rail part) sent a message saying that it will reply at the latest one working day. It was booked on Monday, and today is Thursday! number Hello! Thank you for your interest in Ctrip.

Under normal circumstances, from 7: 00 to 22: 00, about 2 hours after the payment is successful, the ticket purchase result will be sent to the order contact person's mobile phone by SMS. From 22: 00 to 24: 00, before 9: 00 the next day after the payment is successful, send the SMS of the ticket purchase result to the mobile phone of the order contact person. 00:00-7:00, and before 9: 00 on the day after the successful payment, send the SMS of the ticket purchase result to the mobile phone of the order contact person. If you haven't received the purchase result for a long time, you can log in to "My Ctrip" to check the order status.

If you need further consultation, you can also quickly follow Ctrip's micro-signal (ICRIP) by scanning the QR code below, and click "Micro-Service-Labor Service" between 9:00- 18:00 to provide the order number and specific matters, and someone will check it for you. Get help anytime, anywhere, Ctrip is by your side.