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What is the most effective way to complain about scam calls?
According to the fraud-related provisions of my country’s Criminal Law: 1. Anyone who receives a telecom fraud call and suffers financial losses can report the case to the local public security bureau. 2. To report telecommunications fraud, you can call 12321 or download the reporting assistant through the app; 3. You can report to the public security agency center of each province or city. The reporting center can close bank cards involving the amount of money being defrauded and file a case. Anyone who has passed the report above should provide evidence to the reporting center. Complaints about fraud calls can be made to the 12321 Network Bad Network and Spam Report Acceptance Center. Any organization or individual who discovers that they have used network information to commit illegal or criminal acts has the right to report and accuse them to the relevant competent authorities.
Whoever steals, defrauds, robs, snatches, extorts or intentionally damages public or private property shall be detained for not less than five days but not more than ten days, and may also be fined not more than five hundred yuan; if the circumstances are more serious, he shall be sentenced to ten days. Detention for not less than fifteen days but not more than 15 days may also result in a fine of not more than 1,000 yuan. Article 78 After the public security organ accepts a report, accusation, report or surrender, if it believes that it is a violation of public security management, it shall immediately investigate; if it believes that it is not a violation of public security management, it shall inform the reporter, accuser, whistleblower, Surrender and explain the reasons. What should people do?
Any unit or individual who discovers criminal facts or criminal suspects has the right and obligation to report the case or report to the public security organ, the People's Procuratorate or the People's Court.
In summary, the most effective way to complain about fraudulent calls is as mentioned above. It is recommended to call 12321 or download the reporting assistant through the app to report;
Legal basis:
Article 31 of the "Regulations on the Administration of Communication Short Messages and Voice Call Services (Draft for Comments)" Users believe that they have been harassed by commercial short messages or commercial phone calls, or received short messages containing prohibited content stipulated in laws and regulations If you call or call the 12321 acceptance center, you can make a complaint.
For complaints with complete and accurate information, the 12321 acceptance center should transfer them to the relevant enterprises for verification and processing within 3 working days of receiving the complaint. After verification, relevant enterprises should take effective measures in a timely manner and feedback the results to the 12321 acceptance center within 15 working days. The 12321 acceptance center will feedback the processing results to the user within 3 working days after receiving the results.
"Decision of the Standing Committee of the National People's Congress on Strengthening Network Information Protection" 9. Any organization or individual's illegal crime of stealing or otherwise illegally obtaining, selling or illegally providing citizens' personal electronic information to others Any illegal or criminal behavior involving online information, as well as other illegal and criminal acts on the Internet, shall have the right to report and accuse to the relevant competent departments; departments that receive reports or accusations shall promptly handle them in accordance with the law. The infringed party may file a lawsuit according to law.
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