What does it mean that the application is not installed?

Based on your description, it is recommended that you try the following methods:

1. Try downloading and installing again.

2. If other third-party software can be used normally, only this software may not have compatibility issues with the mobile phone system.

3. The software cannot be installed properly due to insufficient mobile phone memory. It is recommended that you move the multimedia files stored in the mobile phone to an external SD card to expand the phone’s memory space and try to install again;

4. Unknown sources are not turned on on the phone: Settings-Security-Unknown sources are checked, and then try to install again;

5. Update the phone system version and try to install it

6. Back up the phone Data (phone book, text messages, multimedia files, etc.), restore factory settings, re-check unknown sources, and try reinstalling

7. If the problem persists, send the phone to the nearest Samsung service center for testing and further processing. For the service center address and contact information, please visit:

.samsung.com/support/ServiceLocations.asp