I returned the goods at Taobao, and the customer service sent me a message saying that the goods were broken. When I returned them, they were fine. Did I meet a liar? What should I do?

There are two possibilities: 1, damaged during transportation; 2, the seller deliberately makes things difficult.

In any case, you must take photos to leave evidence before returning the goods, or mark "intact" on the face sheet after the recipient inspects the goods in person.

In addition, you can apply for the intervention of Taobao Xiaoer.