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Investigation report on interpersonal communication of college students
When we come into contact with an unknown situation or event, we need to investigate with innovative spirit and form an investigation report according to the materials we have. So what kind of investigation report is appropriate? The following is a questionnaire survey report on college students' interpersonal communication, which I collected for reference only. I hope it will help you.
Investigation Report on Interpersonal Communication of College Students 1 I. Summary
With the development of society and the popularization of education in China, the number of college students is increasing. On the university campus, modern college students are unable to handle their interpersonal relationships well because of their egocentric personality, inferiority, pride and jealousy, and are faced with the confusion of how to handle all kinds of interpersonal relationships. Subconsciously, I feel that the interpersonal relationship of college students is not perfect. It is not uncommon for college students to jump off buildings, hang themselves, and poison their roommates, so the interpersonal relationship of college students has now become a hot spot of social concern. This paper analyzes the causes of interpersonal tension and puts forward its own views on improving college students' interpersonal relationship.
Two. introduce
1. Purpose of investigation:
(1) What are the problems in college students' interpersonal relationship?
(2) What are the reasons why college students commit suicide or are poisoned by their classmates?
2. Survey method: A random sampling survey was conducted among Wuhan University students through questionnaires.
Third, the interpersonal relationship cases of college students
1. The official Weibo of Fudan University announced that Huang Yang, a graduate student of 20 10, died in Shanghai Zhongshan Hospital at 3: 23 pm that day. Shanghai police said that toxic compounds were detected in the residual water of drinking fountains in dormitories, and Lin was suspected of committing crimes. At present, Lin has pleaded guilty. What is Lin's motive? Because Lin comes from the countryside, his family background is not very good. In Lin's character, the self-esteem, enterprising, aggressive and kind-hearted half has never stopped fighting with the depressed, self-blaming and frustrated half. He tried his best to communicate with the outside world in his own way, but it was always difficult to find an exit. In the end, the disharmony with roommates leads to the destruction of self and others.
2. Remember 1994 Tsinghua girl Zhu Lingthallium poisoning? Now the Fudan poisoning case has been pushed to the forefront, but it has not yet got a satisfactory answer.
Fourth, the analysis of the survey results.
Investigation and analysis show that 56% of college students think that their interpersonal relationship is good and they are very satisfied. 37.50% people think that the relationship is generally acceptable, but 6.25% college students think that their interpersonal relationship is poor and they are losers. 68.7% of college students feel that they are not introverted; Ask, "Are you willing to make new friends after you have established a solid circle of friends?" 68.7% students chose yes, and another 3 1.3% students also chose according to the situation. No one chooses "unwilling" and "never thought". This shows that college students are confident in their own personality. Most of them have a good attitude and take the initiative to make new friends, and they are all eager to have good interpersonal relationships. As long as we grasp the psychology of college students and understand their true intentions, we will have the opportunity to let everyone embark on the road of normal communication.
College students have less contact with friends and family. The questionnaire shows that most college students contact their friends through text messages and online chat. So I set the problem of the amount of short messages sent and the time of surfing the Internet. Most students send less than 300 short messages. You may think this is a lot, but there are generally 500 SMS packages for college students' cards, and only 300 or even less than 50 are used, which really shows that college students don't have much contact with their friends. According to my own experience, I used nearly a thousand text messages every month when I was a freshman, but now I only need 150 when I am a sophomore. It shows that with the passage of time, I have less contact with my friends and my mentality is not positive enough. The same is true of contact with family. Only a few people take the initiative to contact their families, and many people even rarely contact their families. Home should be the warmest harbor, and family members are the closest people. Everyone should always remember to "go home" to make a phone call and send a short message to greet and care about each other. College students can better adapt to dormitory life. In addition to classrooms and libraries, the most common place for everyone to stay is at school's home. The survey shows that most college students can create a more harmonious dormitory atmosphere. Although they come from different places and have different habits, they can all adjust and adapt to each other.
The phenomenon of psychological inferiority and loneliness of college students is still serious. Students who affect the initiative of communication often feel lonely, even if they have roommates and partners around them. This reflects that modern students lack conversation skills, can't express themselves correctly in communication, and feel lonely and can't communicate well with others. College students with inferiority complex often attach great importance to others' opinions of themselves in their communication, and are timid and afraid to take the initiative, so the initiative in interpersonal communication is brutally suppressed. People with low self-esteem often feel uneasy, so they confine themselves to the narrow circle of interpersonal communication and rarely take the initiative to communicate with others. Loneliness and other negative emotions also have a great influence on the initiative of college students' interpersonal communication. Loneliness is characterized by being unsociable, difficult to get along with others, or being unacceptable because of some quirks in behavior and habits. The initiative of communication is not strong, and then it is hinted or expressed by the refusal of the communication crowd, which may cause a deeper crisis of confidence in psychology, which may become more and more serious, and may fall into a vicious circle, and the initiative of communication will weaken and it will be difficult to extricate itself.
College students commit suicide or homicide because of jealousy or study, and the relationship with classmates and roommates is not handled well, which leads to the tragedy. First of all, we should adjust our mentality, straighten our position and understand the characteristics of interpersonal relationships on campus. From the day we became college students, we entered another stage of our lives. The key point is to correctly understand your past, forget the glory or shadow of the past, and keep a brand-new mentality to enter the university.
At the same time, obviously, in the university campus, the objects and characteristics of getting along with people have changed fundamentally. Before middle school, the objects and meanings we got along with were narrow, and the interpersonal relationship at that time was relatively simple.
Second, we should strive to create a good personal image, improve the shortcomings of personality, and pay attention to the cultivation of our own abilities. Usually, in the communication of college students, they tend to associate with people with good personality, maturity, enthusiasm, frankness, active thinking and a sense of responsibility, and hate people who are hypocritical, selfish and indifferent. If there is fear, inferiority, isolation, suspicion, pride and jealousy in communication, it is not easy to establish good interpersonal relationships with people. This requires college students to pay attention to improving their psychological quality, build confidence, correct some shortcomings in their personality, have a good image among their classmates, and learn to treat others sincerely, trust others and tolerate others in communication.
At the same time, we should learn to praise others properly and sincerely in communication, so that some people will be satisfied with their self-esteem because of being praised, and have psychological closeness and affection for this person, thus reducing mutual friction and interpersonal conflicts and providing psychological conditions for good interpersonal communication. Praise others sincerely, and in turn others will have a good impression on you.
Third, we should be broad-minded, learn to observe each other's position and treat others sincerely. In college life, another important feature of interpersonal relationship is not to expect too much from others in communication, but also to realize that your behavior and lifestyle may be accepted and rejected by others. When there is conflict or disharmony between the two, we should not only blame and blame each other, but also understand and adapt to each other and overcome the self-centered bad personality. We should learn to tolerate other people's behavior, don't haggle over other people's mistakes, and learn to help others and care about our classmates. Treat every classmate sincerely, and don't cheat and speak ill of others. When you are in conflict with your classmates, you are treated unfairly. When you are not accepted by your classmates, you should learn to be generous and open-minded. You should learn to think from the standpoint of others, and you will feel the feelings and feelings of others. Misunderstandings and grievances will vanish, others will gladly accept you, and you should be generous.
Investigation report on college students' interpersonal communication. There are various obstacles in college students' communication.
College students are divided into classes according to majors and departments according to disciplines. Classes and departments are the groups where they live. If a simple high school student is despised by others or rejected by collective activities after going to college, is not good at communication and is not improved through change, he may enter a state of loneliness and depression, which may plague his life for four years and even affect his future behavior. Because of their shallow experience, college students generally lack experience in dealing with interpersonal relationships. On the one hand, college students' communication difficulties are driven by instinct, on the other hand, they are accustomed to the acquired self-centered behavior mode. Sometimes they can't adapt, accept and understand the natural laws of equal quarrel, reasonable collision and normal running-in between peers, so the group can't tolerate them objectively. Subjectively, I can't accommodate the group myself. Main symptoms.
① Self-isolation: Living in one's own world, not adapting to or interested in external things, and unwilling to associate with others.
2 Impulsive type: For a small thing that happens around you, it is often solved through excessive behavior. The quality of college students' interpersonal relationship in school directly affects their study, life and work. Harmonious interpersonal relationship can make people happy physically and mentally, thus promoting learning and improving work efficiency. However, a considerable number of college students are now in indifferent and alienated interpersonal relationships. They are unhappy, and sometimes they have hostile and hateful attitudes, which leads to aggressive behavior and is harmful to their physical and mental health.
Second, the reasons for communication barriers among college students
There are many reasons that affect college students' communication problems. Generally speaking, there are the following points:
1, the development of social population policy and the influence of family life. Family life under the new population policy often makes children form self-centered behavior patterns. When these children get together in a group, there will be a population problem with China characteristics. Before xx in the last century, there were not only vertical relationships but also horizontal relationships among families in China. The horizontal relationship is reflected in the fact that each family basically has more than two children, and the children in the neighborhood visit each other. It is inevitable that friends will get hurt, quarrel and cry when they are laughing and fighting, but children learn to compete and cooperate in the process of playing games and form the concept of interpersonal communication. Since the implementation of the family planning policy of one couple and one child in China, most families in China are only children, and the horizontal relationship is gone. Children enjoy the care and even doting brought by vertical blood relatives (grandma, parents), and the lack of small collective environment leads to the lack of collective honor and cooperation spirit; The excessive arrangement of parents makes the only child lack the minimum ability to live independently and communicate with others after going to college; Lack of frank mentality and extreme understanding. Xiaowu went to college. Before long, he felt that the dormitory was too narrow and the class was boring. He rented a house off campus alone and took a female classmate from the northwest to live with him. He provides her with food and accommodation for free, and she washes and cooks and sleeps with him every day. It is not clear whether this is a young couple or a master-servant relationship. When the news reached Xiaowu's hometown, the mother felt that the child was making too much noise and made a long-distance call to find fault. I didn't expect the child to pinch his neck quite reasonably: you spoiled me since I was a child, and I can't do laundry and cook. How can a person survive? . Crucially, we can see the new problems in contemporary campus from Xiao Wu's family.
2. The influence of campus environment. The university has a relatively open learning environment, and students living in it absorb many ideas and behaviors, which will lead to contradictions if they are not handled properly. Compared with middle schools, the management mode of universities is relatively loose, emphasizing personal interests and development. During middle school, accommodation is concentrated or at home, and daily arrangements are fixed. The head teacher also served for several years and met every day. Familiar faces, similar languages and customs constitute their familiar living environment. Stepping into the university, people around me come from different regions, have never met before, have different languages and customs. You have to rely on your communication skills to adapt to this environment. University is a bridge to society. College students can communicate with social workers, and can freely enter and leave Internet cafes or even surf the Internet directly in the dormitory.
3. College students' own factors. University is one of the most intense and obvious psychological changes in a person's life. If you can't evaluate yourself and others correctly, and you can't choose and develop yourself correctly, it will affect your life. College students have greater autonomy on campus. College students can delve into vast professional knowledge and roam the vast virtual internet space. Unfortunately, students who are obsessed with games can't extricate themselves from the anti-terrorism and legendary interface, ignoring the interpersonal communication between classmates, friends and teachers, because the reality is far from virtual wonderful. If such college students have weak self-control, they will feel that they are not smooth and even hit people. In addition, college students who do not pay attention to the cultivation of interpersonal relationships like to go it alone in a highly competitive society, tend to be self-enclosed, and are not good at communicating and cooperating with others to prevent self-exposure and lose competitiveness. Xiaoling is a quiet and introverted student. She was admitted to the university from the countryside with high scores. At first, she was full of passion, but soon she found that she didn't know how to communicate with others. Seeing others chatting happily and participating in various activities happily, she felt extremely nervous and uneasy, and even didn't want to appear in crowded places. She has the idea of going home. From the perspective of cognitive psychology, the cognitive image of interpersonal communication comes from experience and feeling. The experience of interacting with people is like inputting information into the brain, and the feelings generated in the process of interaction are like a software package, which was combined into a file after being processed and realized at that time. Like Xiaoling and those children who often stay at home alone, learning is the main task in middle school and they seldom contact with others. They lack the objective environment and the ability to communicate with people in the process of growing up, so they can't form the experience and reality of communicating with people, so they can't form the cognitive image of interpersonal communication. This makes them feel at a loss and lack confidence in the relatively colorful life on the university campus.
Third, suggestions to improve college students' communicative competence
According to the dialectical thought that internal factors dominate external factors, in order to improve college students' communicative competence, we should first set up compulsory courses to change their thinking; Then, carry out individual information consultation activities to achieve point-to-point integration.
1, set up compulsory courses in communication and psychology, and conduct open and positive publicity and education. Everyone has a desire to discover the secrets of others. Generally speaking, only by opening your heart can you enter other people's hearts. Being kind to others is the first step to achieve ideological communication and emotional harmony. When you encounter disagreement in the process of communication, look at the problem through role exchange, and maybe you will gain unprecedented understanding. At the same time, we should understand that everyone has the right to keep their own opinions and live according to their own wishes. Don't force others to change and respect others, but ask others to cooperate with others with an open mind. Roommate's friends come to visit, receive them warmly, and don't make any noise between classes. Good interpersonal relationships start with every little thing around you.
2. Develop psychological counseling services and improve the role of psychological counseling. School psychological consultation is an important way to improve students' psychological health and optimize their psychological quality, and it is also an important part of psychological quality education. College students' personality is becoming more and more mature and stable, their values and world outlook are basically formed, and they show unique views on many issues, but they may also tend to be stubborn and obsessed. Although some students are not willing to communicate with their classmates at ordinary times, they have certain needs for psychological counseling and may be explained and comforted by the school psychological counseling teacher. Under the current conditions of inter-school communication, it is suggested that schools should set up anonymous synchronous consulting services on the computer network, so that this work will be loved by the majority of students and become one of the modern education brands of schools.
3. Strengthen the communication between schools and families, and form a joint educational effort among students, parents and teachers. Parents are children's first teachers, and family education is particularly important in one's educational experience. Children's emotions, understanding and values are greatly influenced by family education. College students are mainly boarding, so parents can't keep abreast of their children's performance at school. Schools and families should strengthen communication through various channels, cooperate with each other, and conduct psychological counseling for children, which can achieve twice the result with half the effort.
A survey report on interpersonal communication among college students III. The purpose and significance of the survey.
Everyone in social life lives in interpersonal networks, and everyone's growth and development depend on interpersonal communication. The quality of interpersonal relationship is often a comprehensive reflection of a person's mental health level and social adaptability. I remember a famous person named Dale Carnegie once said that only 15% of a person's career success is due to his professional skills, and the other 85% depends on his interpersonal and social skills. Modern society is an open society, and an open society needs open social communication. For college students who are studying and growing up, interpersonal communication is one of the basic contents of life. The complex social communication between classmates, teachers and students, fellow villagers, roommates, individuals and classes, and schools constitutes the network system of college students' interpersonal communication. Cultivating good interpersonal skills is not only the need of college life, but also the need of adapting to society in the future. A person without communication skills, like a ship on land, will never drift into the magnificent sea. Compared with middle school students, college students' interpersonal communication is more complex, extensive, independent and social. Individuals began to enter the social circle of quasi-social groups independently. College students began to try independent interpersonal communication and try to cultivate this ability. Moreover, communication ability has increasingly become an important standard to measure personal ability in college students' minds.
Therefore, our group carried out this survey to understand the interpersonal relationship of college students in Caijiaguan campus of our school, and put forward corresponding rectification measures for some problems and deficiencies. In order to create an elegant, harmonious, healthy, civilized and progressive campus dormitory culture in the whole school, help the students to establish correct communication attitudes and establish harmonious interpersonal relationships.
Second, the content of the survey
1, the concept and classification of interpersonal communication
2. Common interpersonal problems of college students and countermeasures.
3. The principles and art of college students' interpersonal communication.
Third, the survey method
1, questionnaire survey method
2. Network survey methods
3. Literary methods
Four. interviewee
1, students of all grades and alumni who have worked in Nantong University.
2. College students (including technical secondary schools, junior colleges and doctoral students), fresh graduates and college students who have worked for many years.
An analysis of the survey results of verbs (abbreviation of verb) (the present situation of college students' interpersonal communication)
With the development of the times and society, the interpersonal communication of contemporary college students presents many new characteristics, such as diverse communication methods, open communication scope, extensive communication content, and diluted communication boundaries. But at the same time, there are some unhealthy tendencies such as self-centeredness, utilitarianism, negative occlusion and virtual dilution. Therefore, for contemporary college students, building good interpersonal communication should follow the correct communication principles; Actively participate in communication, overcome all kinds of incorrect cognition, and shape a good personal image; Pay attention to interpersonal skills and learn the art of interpersonal communication.
Investigation report on college students' interpersonal communication 4 i. The present situation of college students' interpersonal communication
Interpersonal communication is the communication that people use language symbols to convey their thoughts, exchange information, express their feelings and meet their needs. No matter what form of society, it is the product of interpersonal communication. It is everyone's basic social needs to communicate with others and establish good interpersonal relationships, and it is also the basic way for individuals to adapt to the environment and social life, play a certain social role and form a rich and sound personality. As a special group in society, adolescent college students are active, energetic and have a wide range of interests. They have a strong demand for interpersonal communication, trying to understand the world, gain friendship and meet their material and spiritual needs. According to the physiological law, college students are at the age of enthusiasm, self-confidence, full of understanding and desire to try. When they get rid of the heavy academic burden and the pressure of entering a higher school in middle school and step into a relatively relaxed and relaxed university campus, their "gregarious nature" eager to know and be understood, eager to participate and succeed is fully released, and college students have a strong psychological demand for interpersonal communication, but there are some deviations in their communication behavior.
Through in-depth investigation, it is found that the deviation of these communication behaviors stems from their vague cognition and lack of ability in interpersonal communication, which forms psychological obstacles in interpersonal communication, which can be summarized as inferiority, fear, isolation, indifference and jealousy. Second, college students interpersonal barriers
(A) objective factors
The first is family factors. Most college students are only children, and parents' excessive care and even doting on their children can easily make their children become selfish, self-loving, extreme and unsociable. In some families, parents and children don't live together for a long time, so children can't appreciate the warmth of the family and the care of their parents, and it is easy to form negative characters such as inferiority, autism or excessive self-esteem. Some parents expect too much from their children and give them some psychological pressure. Once expectations are not realized, frustration will arise. In addition, parents' knowledge, outlook on life, values, family and social attributes, and economic conditions are all important factors that affect the formation of children's personality. Parents' good knowledge and positive outlook on life will cultivate children's good character, on the contrary, it will play an exemplary role in the formation of children's bad character. Parents' correct understanding of their social attributes and economic situation and correct guidance to their children can cultivate their children's good character of being rich and arrogant, poor and modest, and vice versa. Followed by environmental factors. After entering the university, the relatively stable and familiar environment has changed a lot. The relatively relaxed learning and management atmosphere in universities is a test of their self-discipline ability. The interpersonal environment from all corners of the country, different languages, different lifestyles and different customs in universities is a test of their adaptability. Various associations and colorful activities in universities are a test of their participation ability.
University is actually the preparation period of a harmonious society. This requires college students to have certain interpersonal skills to cope with the new environment. But it is this "brand-new" that sometimes makes them feel at a loss and leads to the failure of interpersonal communication, which will make some students regard communication as a burden, as a fear of the road and produce psychological obstacles. Furthermore, there are social factors. With the development of information technology in modern society, universities are no longer ivory towers isolated from society. The online world that college students often contact is a gathering place for all kinds of information. Immature knowledge and judgment make it difficult for them to correctly understand and judge all kinds of information, and the influence of some unhealthy online games may make them have psychological obstacles in interpersonal communication.
(2) Subjective factors
One is the lack of communication concept. In the atmosphere of long-term exam-oriented education, it is difficult for families, schools and students themselves to pay systematic attention to the concept of interpersonal communication in the pre-university study stage. When entering the university, the difference of majors also makes most students know little about the theoretical knowledge of interpersonal communication, and it is difficult to understand and master the reasons, forms and processes of people's psychological changes in communication, and then it is difficult to form effective interaction in communication. When there are problems such as stagnation and stagnation in the communication process, it is not the first time. After a long time, it is easy to regard communication as a fear road and form a psychological obstacle to interpersonal communication. The second is the misunderstanding of communication. College is a period when physiology, psychology and thinking grow to maturity. During this period, it is difficult for college students to make a comprehensive and pertinent evaluation of themselves and everything around them, and it is also difficult to correctly understand the relationship between people, so there will be cognitive bias. For example, overestimate yourself or underestimate others, make unrealistic comparisons with others, and so on. In this process, it is inevitable to have psychological feelings such as pride or inferiority, success or frustration, control or submission, and even discouragement, jealousy, impulsiveness and rage, thus forming psychological barriers to interpersonal communication. _ _ The third is the lack of communication skills. Whether in primary school, middle school or university, students' living space is relatively limited, their communication scope is relatively narrow, their communication concept is relatively poor, and their communication practice is relatively insufficient, which determines their lack of communication ability. Just one example: in our questionnaire, there is such a question: "Are you comfortable addressing others?" The statistical results show that 40.6% students choose "Yes", 50.2% students choose "No", and 9.2% students don't answer. Just a title, more than half of college students can't use it freely, not to mention the etiquette rules in interpersonal communication. Communication failure caused by lack of skills will often freeze the enthusiasm of communication, make people form the illusion of "sincerity is not understood" in communication, and then avoid communication and create psychological obstacles in communication.
Second, improve college students' interpersonal skills
(1) Pay attention to theoretical knowledge learning and form a correct concept of communication.
Social psychology, communication and other related courses can be offered in universities, so that college students can systematically receive theoretical education on interpersonal communication and deepen their rational cognition of interpersonal communication. This is very important for them to constantly improve themselves and form a correct concept of communication. Schools can regularly invite experts to give lectures on psychology, communication and other related topics. Experts' vivid and detailed examples, enlightening analysis, strategic outline and easy-to-understand guidance can not only make students feel enlightened, but also convince them, thus achieving the effect of drizzling things. Carry out mental health education regularly. According to the physical and mental conditions of college students of different ages, schools can make effective mental health education plans for college students, choose scientific mental health education contents, and conduct mental health education for college students on a regular basis, so that college students can know themselves and others from a scientific perspective. This is not only conducive to the healthy development of college students' psychology, but also helps to improve their interpersonal skills.
(2) Pay attention to interpersonal practice and master skilled communication skills.
Encourage college students to make use of this concentrated period of winter and summer vacations to have extensive contact with society and carry out various social activities such as social investigation, farming and popular science propaganda. Through these activities, we can not only learn how to communicate effectively with different people, but also understand the living conditions at all levels of society, increase our perceptual cognition and rational thinking about society, and enhance our sense of social responsibility. Encourage college students to actively participate in social welfare activities on weekends. For example, environmental protection, caring for orphans and disabled children, respecting and helping the elderly, helping the poor and teaching, and youth volunteer activities. Through these activities, let them know that interpersonal communication is actually a heart-to-heart communication. With sincerity, understanding and care, the spiritual barrier between people will be broken, the ice of communication will melt, or the true meaning of interpersonal communication will be realized from it, which will urge teachers to actively use related courses for classroom practice teaching of interpersonal communication. For example, the scenario simulation of interpersonal communication can assign students different roles and learn communication skills in role-playing and interaction; Then exchange roles, understand the psychological differences of different roles in communication, and exercise the ability of different people to communicate effectively. Teachers can also move classroom teaching outside the classroom and take students to the crowd for real-time field exercises of interpersonal communication. Teachers only give students guidance and suggestions, and the purpose, object and process of communication are decided by students themselves, so as to arouse students' interest in communication and arouse their enthusiasm and initiative.
(3) Pay attention to psychological counseling. Eliminate obstacles to interpersonal communication
Training full-time psychological counseling teachers. Full-time psychological counseling teachers should have extensive knowledge reserves. They should not only be proficient in professional knowledge, but also have extensive interests and unique opinions on history, economy, politics, fashion, news and hot topics. Only in this way can they use their profound knowledge and unique personality charm to turn the spring breeze into rain. Nourish the counselor's heart. Conduct professional psychological counseling. This refers to the psychological counseling room set up in the school, and the full-time psychological counseling teachers conduct psychological counseling activities for students with psychological counseling needs. Teachers provide psychological counseling, spiritual comfort, explanation of communication ideas and guidance of communication skills according to the psychological status of consulting students, so that they can gradually eliminate psychological obstacles in interpersonal communication. Harvest good interpersonal relationships.
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