Photos in mobile phone favorites cannot be opened separately.

I can't open my photos and videos. They should have been deleted by publishers or regulators.

1. Go to my file, open the pictures one by one, then return to the album and try again. 2. Please check whether the name of the folder where the photos are stored starts with ".",if so, please rename it and delete "."3. Please store the photos in the built-in memory of the mobile phone and try (if so, please back up the files in SD and format the SD card) 4. Try restarting the phone. Settings-Application Manager-Album-Clear Data. Uninstall recently installed third-party applications. Back up the data of the mobile phone (.

If the problem still exists after the above operation, it is recommended that you bring the purchase invoice, three-guarantee certificate and mobile phone to the local Samsung service center for inspection by engineers.