24-hour manual service of Shanghai Health and Wellness Committee

The 24-hour manual service telephone number of Shanghai Municipal Health and Wellness Commission is 12320.

Shanghai public health consultation telephone number 12320 is a practical project promised by Shanghai Health and Wellness Committee to the public. It provides services to the public 24 hours a day through manual, voice, fax, message, Internet and SMS.

Its main function is to provide public welfare consulting services for Shanghai residents, help them understand health knowledge, health and family planning policies and knowledge, and meet their needs for relevant knowledge. Accept public complaints and reports on public health emergencies and various health-related work, and promote the development of public health in the whole society. Take charge of transferring 12345 citizen service hotline, organizing supervision and feedback.

Introduction of Shanghai Municipal Health and Wellness Committee

1, CDC, USA

Formulate the city's major disease prevention and control planning, immunization planning and policy measures, improve the city's disease prevention and control system, and organize the implementation of infectious diseases and chronic non-communicable diseases monitoring, early warning, prevention, intervention and service management measures. To undertake the statutory reporting of information release on epidemic situation of infectious diseases.

2. Health Promotion Office

Organize patriotic health campaigns, health education and health promotion activities, and undertake the popularization of health science.

3. Medical management department

To undertake the management of medical institutions and medical service industries in this Municipality, establish medical quality control, medical service evaluation and supervision and management systems, organize citizens to donate blood without compensation, and guide, manage and supervise the construction of morals. To undertake performance evaluation, supervision and related work guidance of public hospitals.

4. Primary health sector

To formulate policies, standards and norms for primary health services in this Municipality and guide their implementation, and guide the construction of primary health service system.