Who knows how to complain about China Telecom? It is no use calling 10000.

According to your description. I suggest you log on to Home > Help Support > Complaint Consultation.

1, working hours of online consultation are accepted all day, and orders are sent and processed.

2. Please fill in your faulty fixed line number, mobile phone number or broadband number in the problem business number input box; Such as 055 15 102654,133291212, ADSL 055 12 1.

Please fill in the accurate contact information so that I can reply the processing result.

4. The time limit for accepting and handling online consultation is generally less than 3 days, and the longest is no more than 5 days.

5. Dear customers, in order to solve your problem faster, it is suggested that you call the free customer service hotline 10000 or contact QQ customer service (QQNo:8000 10000) to report, and the customer service staff will answer or handle it for you online. You can also send 82 1# SMS code through your mobile phone (for example, how to install the 82 1#e9 package? ) to 1000 1 for consultation.

Thank you for your interest in telecom products. I wish you a happy life. If you have any other questions, please come to Telecom Zhihu Platform or Telecom official website to ask questions, and more professional customer service will answer them for you.