What number should I call for manual service?

China Mobile's manual service telephone number is 10086.

10086 customer service hotline provides you with business services such as business consultation, business acceptance, complaints and suggestions in mobile communication through manual, self-service voice and SMS.

When dialing 10086, customers can also dial 10086 and press 0 to transfer to the manual service desk if they need to inquire about the basic policies, business knowledge, new services and billing of China Mobile, reflect the improvement of mobile network communication and service quality, or make comments or suggestions on the services and services of China Mobile.

10086 business:

China Mobile 10086 handheld business hall takes SMS business hall as its main function, and adds the map retrieval functions of customer service telephone business hall and entity business hall. The service covers mobile users in 357 cities in 3 1 province, and provides functions such as inquiring telephone charges, points, user information, internet traffic, package usage, bills, inquiring about unsubscribing Monternet value-added services, and reporting bad calls by spam messages. All inquiry short messages are sent to China Mobile toll-free ports 10086 and 10086999, with no charge. Please feel free to use them.