What's the matter that vivo mobile phone can't receive any short messages?

All short messages that cannot be received can be handled in the following ways:

1, you can try to switch flight modes, or restart your phone after triggering the network and try again.

2. The third-party SMS/MMS App may have compatibility reasons, so it is recommended to use the SMS App that comes with the system. Go to Settings-Applications and Permissions-Rights Management-Permissions-Default Application Settings-Information and set it as Information.

3. It is recommended to put the SIM card on other mobile phones to receive SMS/MMS test. If you still can't receive SMS/MMS, it is recommended to consult the operator's customer service.

4. Go to Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings and follow the onscreen instructions.

Note: Simply operating "Restore All Settings" will not delete any data or media files, but only restore all settings of the phone. Some third-party application accounts need to log in again. Please make sure that it will not affect the use of the software before operation. For the sake of data security of mobile phone, it is recommended to back up the data of mobile phone in advance before operation to prevent loss.

5. If the above methods can't be solved, please back up the mobile phone data in advance and take the mobile phone to vivo customer service center for testing and processing. (Inquire about the address of vivo customer service center: go to official website /vivo Mall APP-My-Website or vivo official website Webpage-Sliding Bottom-Service Support-Service Website Inquiry-Select provinces and cities to inquire about the address of customer service center).

Tips: It is recommended to bring relevant purchase vouchers (such as purchase invoices/warranty cards/ID cards) before going, and call the staff of the service center in advance to ensure that the staff will go again during normal working hours, avoid running empty, and pay attention to safety on the way back and forth.