How to handle telecom broadband door-to-door service?

For telecom broadband door-to-door service, you can follow the following steps:

1. Determine whether there is a broadband line in this location or community. You can call the telecom customer service number 10000 through your mobile phone, choose the manual service according to the prompt tone, and tell the customer service the name of the community or the installation address, so that the customer service can determine whether the telecom broadband can be installed.

2. Register the installation information in the customer service office. After the registration is successful, the staff will contact and go to the door to handle broadband services for them.

3. When installing on site, you can choose the appropriate bandwidth according to your own needs, and don't just listen to the salesman's introduction to avoid waste. At the same time, you can ask about the tariff.

4. After confirming the suitability, inform the staff what kind of package they need to handle and show their ID cards. Telecom staff will accept the business and print the acceptance form, paying attention to verifying whether the information on the document is correct.

5. After paying the fee, the telecom staff will generally come to the door for installation within 48 hours. If you need to issue an invoice, you can also ask the telecom staff to issue it.

In addition, you can also directly bring the original personal identification and go to the counter of the nearby telecom business hall to handle broadband services. Telecom business hall must choose a regular telecom business hall to avoid being cheated. The address of the business hall can be inquired by telecom customer service, or you can ask to send a text message to your mobile phone. When handling broadband in the business hall, you can also choose the appropriate bandwidth and package according to your own needs and ask about the tariff. Conditional can also directly apply for broadband installation online in official website Telecom. Fill in and submit.

The above information is for reference only. If you have any other questions, please consult the official customer service of China Telecom.